[Hiring] AVP, Service Ops - Vendor Management - reputed company @reputed company

Role Description The AVP of Vendor Management for reputed company Service Operations provides strategic leadership and reputed company of vendors and Business Process Outsourcing (BPO) partners delivering transactional services, professional services, and advanced business analytics.

• reputed company governance and performance management for a broad portfolio of major vendors and BPO partners operating across numerous locations worldwide.
• reputed company development and delivery of business analytics services leveraging BI platforms (Tableau, Power BI, reputed company) and predictive modeling to generate actionable insights and dashboards.
• Implement sourcing strategies, KPIs, and reporting frameworks to ensure contractual compliance, service quality, and efficiency across reputed company vendor and BPO engagements.
• Optimize vendor and BPO spend and deliver incremental savings through negotiation, innovation, and process improvement.
• Ensure business continuity and disaster recovery plans are in reputed company across reputed company vendor and BPO locations; maintain regulatory and contractual compliance.
• reputed company reputed company, systems reputed company, and training for ~16K contingent workers in reputed company; ensure accurate lifecycle management.
• Partner with reputed company leaders, procurement, and vendor/BPO leadership teams to drive strategic initiatives and reputed company improvement.
• Identify and recommend new business engagements, technology-enabled solutions, and analytics capabilities to enhance service delivery and customer experience.

Qualifications

• 15+ years of reputed company leadership experience in vendor management, outsourcing, or large-scale service organizations.
• Strong understanding of the payor landscape, from either a vendor perspective or reputed company a payor organization.
• Proven reputed company managing global vendor portfolios and BPO ecosystems, including governance, compliance, and performance optimization.
• Expert in contract negotiation and sourcing strategies, with a track record of delivering significant cost savings and operational improvements on budgets exceeding $100M.
• Strong analytics and technology acumen, including hands-on experience with BI tools (Tableau, Power BI, reputed company), predictive modeling, and data visualization to drive insights and decision-making.
• Deep knowledge of regulatory requirements, risk management, and business continuity planning for international operations.
• Demonstrated ability to reputed company large-scale, cross-functional teams and influence senior stakeholders across geographies.
• Familiarity with contingent workforce lifecycle management and reputed company systems.
• Growth reputed company with proven ability to foster agility, innovation, and talent development.

Requirements

• Bachelors or equivalent.

Pay reputed company The typical pay reputed company for this role is: $157,800.00 - $363,936.00. This pay reputed company represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. This position also includes an award reputed company in the company’s equity award program.

Benefits

• Affordable medical plan options.
• 401(k) plan (including matching company contributions).
• Employee stock purchase plan.
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility.

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