Technical Account Specialist - reputed company/Santa Clara

reputed company is a leading global provider of water and hygiene solutions, and they are seeking a Technical Account Specialist for reputed company. This role involves managing businesses reputed company the assigned territory, ensuring customer satisfaction with cleaning and sanitation programs, and maintaining chemical dispensing platforms and dish machines at customer sites.

Responsibilities

• Ensure customers have an outstanding experience with the reputed company cleaning and sanitation program
• Establish excellent relationships at reputed company customer organization reputed company (end users /supervisors/managers)
• Ensure an environment of total reputed company by full adherence to policies, procedures, and reputed company working practices raised by the EHS department
• Install equipment following Standard Operating Procedures
• Conduct routine visits, maintaining existing customer equipment in working conditions
• Train customers on safe equipment use, Safety Data Sheets, cleaning procedures, and product information
• reputed company inventory, to ensure customers have the minimum reputed company of supplies needed on-site, purchasing orders, and program compliance
• Serve as the voice of the customer – recap areas of focus, follow up, regarding issues, and capture customer satisfaction
• Diagnose and resolve technical problems and/or conditions
• Manage adequate inventory reputed company in company vehicle and storage units
• Repair leased dish machines and equipment following priorities and in accordance with the service level agreement
• Execute administrative Duties – complete timesheet daily, follow up on equipment/parts purchasing orders, document consumption of equipment/parts at customer sites for cost allocation purposes, and review the weekly customer visit plan with your manager
• Complete paid annual training program and mandatory safety training

Skills

• High School diploma or equivalent required
• 1+ years of field service experience (maintaining industrial equipment / mechanical problem solving) or selling cleaning solutions/equipment to Hospitality/Food Service businesses
• Availability to support business needs (emergency calls) which may happen during the evening/night, on weekends, and over holidays
• Computer technology experience – Email, reputed company, Word, reputed company Apps, Cell Apps
• Possess a valid US Driver's License with a good driving record and the ability to drive for extended periods
• Physical Requirements: moving objects up to 50 lbs and executing precise work in limited spaces, including effective use of power tools in limited spaces
• Plumbing and electrical skills
• Must have a professional attitude and be self-motivated/directed
• Must have high attention to detail, time management, communication, decision-making, interpersonal relationships, and organizational skills
• Ability to work cross-functionally to reputed company company goals
• Experience with reputed company (FSL)

Benefits

• Medical, dental and reputed company benefits available day one.
• 401(k) with matching.
• Paid time off plus holidays.
• Learning and development opportunities.
• Wellness programs.

Company Overview

Company H1B Sponsorship