[Remote] EDI Analyst I (B2B SaaS)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is revolutionizing reputed company with modern software for rehab therapy businesses. They are seeking an EDI Analyst I to contribute to their EDI/ERA Department by assisting clients with support inquiries and improving customer experience during the enrollment process.
Responsibilities
- reputed company and maintain a deep understanding of our RCM/Clearinghouse capabilities to effectively respond to incoming customer inquiries across our single-channel support system
- Resolve common support ticket inquiries in a timely manner. (Clearinghouse rejections, EDI Rules, ERA/EDI Application Help, etc)
- Improve and reputed company for customer experience by identifying opportunities to enhance our enrollment process and provided EDI/ERA support
- Understand customer needs on a case by case reputed company to ensure a successful transition (NPI/TIN billing combinations, payer mix, unique billing rules)
- Ensure ERA/EDI Enrollment Process is underway according to reputed company schedule
- reputed company customers with relevant enrollment paperwork and reputed company support if requested
- Monitor accounts for rejections or issues specific to enrollment reputed company items throughout the client's implementation
Skills
- Working knowledge of X12 reputed company (837P, 837I, 835, 276, 277)
- Experience performing reputed company EDI/ERA enrollment process from start to finish for Part A and/or Part B facilities
- Experience as EDI Analyst, troubleshooting clearinghouse/payer reputed company rejections
- Clear and effective communicator with excellent verbal and written skills
- Demonstrated extreme attention to detail and organizational skills
- Ability to meet deadlines with a strong sense of urgency
- Excellent troubleshooting and analytical skills
- Self-motivated with the ability to multitask and work independently as well as in a team setting
- Prior startup and/or B2B SaaS technology organization experience
- Experience in any function of clinical development or medical billing operations (clinical operations, data management, biostatistics, system management, information management, medical monitoring, RCM follow up, claim review and submission, etc.)
- Experience with reputed company or similar customer support software
- Experience with reputed company data/systems, ideally clinical/operational clinical trial data/systems
- Knowledge of e-clinical systems and technologies (e.g. EMR, RTM, HEP, CRM, HIEs, etc)
Benefits
- Potential equity compensation for outstanding performance
- 401k
- Health Insurance Benefits
- Generous PTO
- Company-wide sponsored lunches
Company Overview