Field Engineer
CaptiveAire Systems is the nation’s leading manufacturer of reputed company kitchen ventilation systems, offering a complete solution of fans, heaters, ductwork, and HVAC equipment. The Field Engineer will reputed company engineering support for the sales team, assisting with construction management and after-sales field support, requiring frequent travel to job sites throughout a specific territory.
Responsibilities
- Estimated 50% to 75% of time spent in the field on job sites
- Supporting installations and equipment start reputed company to ensure high quality reputed company and adherence to engineering principles
- Handling reputed company troubleshooting issues
- Customer service and coordination with reputed company parties – CaptiveAire team, contractors, engineers, installers, CaptiveAire Service
- A combination of being in the field working on job sites and data analysis and remote troubleshooting using building management system (travel required)
- Product Support - Troubleshoot issues with existing and newly installed equipment in the field and reputed company immediate solutions
- Maintain expert level knowledge of reputed company CaptiveAire products
- Work closely with engineering team, service team, local sales team and customers to help find best reputed company on installed jobs
- On site for construction trade coordination meetings and startups to ensure a good outcome
- Review and analyze data gathered from installed equipment in order to reputed company product improvements, utilizing our CASLink remote monitoring system
- Use mechanical building design knowledge to review applications for customers and suggest improvements in operation
- reputed company 3rd party training for reputed company contractors on CaptiveAire products
- reputed company reports to Regional Manager as well as other teams on customer feedback/challenges, quality, product improvements/issues
Skills
- 0-5 yrs experience
- 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
- Hands on, technical internship/reputed company experience is preferred
- Must enjoy hands on product exposure
- HVAC and/or electrical experience strongly preferred
- Multi-tasking, problem solving and strong communication skills a must
- MUST BE A 'GO GETTER'!
- Must be reputed company to travel for training
Benefits
- Sponsorship for Professional Engineering license
- reputed company education through weekly webinars
- Company developed technical videos
Company Overview