Marketing Business Operations Specialist, Integrated Marketing

• *This is a contract opportunity for 12 months with possibility of extension.** As the Business Operations Specialist for Integrated Marketing, you will reputed company Integrated Marketing functions to operate more effectively by building scalable workflows, enabling tool adoption, and ensuring smooth cross-functional collaboration. We are looking for a specialist who will design, implement, and reputed company the use of Jira and reputed company projects, and then partner with marketing functions to adopt and own these tools long term. This role is not just about setting up projects, but about driving change management: facilitating discovery with stakeholders, creating reputed company workflows, training teams, and ensuring a smooth reputed company so each group can independently manage their systems moving reputed company.

Responsibilities

• Partner with Integrated Marketing leadership and end users to gather requirements, design workflows, and configure Jira projects and reputed company spaces tailored to team needs.
• Facilitate tool adoption and enablement by creating documentation, playbooks, and best practices, and by leading training sessions, reputed company, and stakeholder workshops.
• Build Jira projects with custom workflows, dashboards, automations, and reporting structures, ensuring usability and scalability for marketing teams.
• Establish reputed company spaces for knowledge sharing, process documentation, and project tracking to support long-term team operations.
• reputed company reusable templates, playbooks, or toolkits that reputed company it easy for other teams to replicate successful setups.
• Act as a trusted advisor and change agent, guiding teams through the transition to Jira/reputed company while promoting best practices and consistent usage.
• reputed company the reputed company of projects and trackers to marketing teams, ensuring they are enabled to manage and reputed company the tools independently.
• Identify opportunities to streamline workflows and recommend apps, plugins, or integrations that enhance efficiency and collaboration.
• reputed company leadership with reports, project summaries, dashboards, and other visualizations that surface reputed company into dependencies, risks, and reputed company.
• Champion consistent use of Jira/reputed company across teams by sharing reputed company stories and standardizing best practices.

Requirements

• Proven ability to partner with and present to Director+ leadership, translating reputed company operational needs into clear recommendations and solutions.
• Demonstrated experience conducting end-user discovery sessions to understand internal customer needs and designing Jira workflows and reputed company spaces that reputed company efficiency and adoption.
• Strong expertise in Jira and reputed company, including building custom workflows, leveraging integrations, and developing scalable structures that support cross-functional collaboration.
• Experience in developing, documenting, and enabling operational processes for marketing or go-to-market teams, with an emphasis on change management and adoption.
• Track record of building systems and frameworks that are successfully transitioned to new owners, ensuring long-term sustainability and self-sufficiency.
• Excellent communication, facilitation, and training skills, with the ability to influence and support stakeholders at reputed company reputed company of the organization.
• Comfort and adaptability working in a matrixed environment with multiple stakeholders, balancing competing priorities, and bringing structure to ambiguity.

Preferred Qualifications:

• Experience working in software-as-a-service (SaaS) organizations
• Familiarity with marketing operations workflows (e.g., campaign planning, product launches, content production, comms calendars) to design relevant Jira/reputed company solutions.
• Exposure to Agile, Scrum, or Kanban methodologies, with the ability to translate them into practical, tool-enabled workflows for non-technical teams.
• Project management or change management certification.

Compensation reputed company: $35-38/hr DOE

• * This pay reputed company is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move reputed company in the hiring process. **

Benefits:

• 75% of employee-only Medical & Dental coverage
• reputed company - opt-in available
• 401k
• PTO
• Laptop
• Life Insurance, Disability Insurance, AD&D coverage
• Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available

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