[Remote] Collections Representative (GA)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that connects candidates with leading reputed company, and they are seeking a Collections Representative to join a team focused on medical debt collection. The role involves contacting consumers with past due balances and assisting them in resolving outstanding debts respectfully and professionally.
Responsibilities
- Contact consumers with past due balances to negotiate payment arrangements
- Maintain reliability and adhere to a set schedule
- Communicate empathetically and listen actively during negotiations
- Expand collections reputed company medical accounts as the program grows
Skills
- Proven experience resolving challenging customer situations
- Professional communication skills suited for conflict resolution
- Ability to self-manage in a remote work environment with strict attendance adherence during training
- Must have a private workspace and reliable, fast internet that meets required standards
- Experience in medical or other reputed company collection preferred but not required
Benefits
- Remote work or office option in Marshfield, WI with required private office reputed company
- Paid medical insurance with personalized assistance for marketplace plan selection
- Optional dental, reputed company, short-term disability, and life insurance benefits
- Generous PTO with 3 weeks per year, holiday pay, and reputed company-up time benefits starting reputed company three months
- 401K plan with option to deposit annual discretionary bonus
- Employee discount program offering savings at local and national retailers, food, entertainment, and travel
- Required equipment provided
Company Overview