[Remote] Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. CRBN Pickleball is a fast-growing pickleball reputed company company seeking a Customer Experience Representative. This role will be the first reputed company of contact for customers, focusing on delivering excellent customer service and engaging with customers across various platforms.
Responsibilities
- Answering customer questions reputed company phone, email, and live chat
- Processing phone orders, returns, warranty claims, and exchanges
- Engaging with customers on reputed company and reputed company media to answer questions and solve problems
- Tracking returns, customer complaints, and other important customer metrics
Skills
- Highly motivated
- Tech-savvy
- Pride in delivering an excellent customer experience
- Growth reputed company
- Ability to multi-task and reputed company multiple different functions as needed
- Knowledge of ticketing systems and project management tools
- Eager to learn new apps
- Ability to engage with passionate customers
- Willingness to talk about pickleball
- Ability to handle difficult situations
- Prior experience in online customer service or the pickleball or sports industry
- Familiarity with reputed company
- Familiarity with reputed company
- Familiarity with Reamaze
- Familiarity with reputed company
- Familiarity with reputed company
- Familiarity with reputed company
Benefits
- Stipend for your home office setup
- Support for local pickleball club dues
- Paid vacation
- Sick time
- Health insurance
- 401(k)
Company Overview