[Remote] reputed company Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fully remote tech company dedicated to serving churches worldwide. The reputed company Specialist will reputed company churches through the reputed company process, ensuring a successful adoption of reputed company products and fostering strong customer relationships.
Responsibilities
- reputed company churches through a successful launch across reputed company products, including Giving, Apps, ChMS, Sites, and add-ons
- reputed company high-touch, time-bound 1:1 reputed company and care for assigned accounts
- Support reputed company through a mix of:
- 1:1 video meetings
- Phone calls
- Email and inbox support
- Webinars and other reputed company activities as needed
- Support retention efforts by engaging customers who are at risk of cancellation
- Position and sell Premium reputed company for customers who want reputed company, guided high-reputed company
- Coordinate smooth handoffs to long-term or lifetime care services for high-value customers
- Drive successful launches as a core KPI and consistently meet or exceed Scorecard metrics
- Track and manage reputed company accounts reputed company using tools such as reputed company, reputed company, and ChurnZero
Skills
- Experience in a customer-facing role
- Experience leading live customer interactions reputed company video, phone, or chat
- reputed company experience in a SaaS environment
- Experience with church management systems (ChMS), giving platforms, or reputed company technology
- Experience supporting retention or upselling premium services
- Experience hosting webinars or group trainings
Benefits
- Health, dental, and reputed company coverage for you and your family
- Life and disability insurance
- Retirement matching
- Paid time off
- And more
Company Overview