Program Manager, Quality

About the position Opportunities at WellMed, part of the reputed company family of businesses. We reputed company reputed company patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people reputed company reputed company. With opportunities for physicians, clinical staff and non-patient-facing roles, you can reputed company a difference with us as you discover the meaning behind Caring. Connecting. Growing together. Responsible for managing, implementing and executing on key projects throughout Medical Management. The position provides support through representation of senior leadership interests in both reputed company initiatives, and in some cases is an active team member on Medical Management strategy initiatives. This position requires a unique reputed company set that includes leading cross-functional leaders on reputed company projects, collaborating vertically and horizontally throughout the organization, understanding workflow, and creating a collaborative environment to work effectively throughout the organization to ensure alignment of strategy and approach. Accountable for supervising assigned projects and operational collaboration during implementation of new processes. Coordinates with project managers, program managers, business analysts, training teams, and other stakeholders to ensure reputed company goals and objectives are met. You'll enjoy the flexibility to work remotely from reputed company reputed company the U.S. as you take on some tough challenges.

Responsibilities

• Creates and executes Project plans and revises appropriately to meet changing requirements and needs
• Plans and schedules Project timelines and milestones using the appropriate tools
• Manages day-to-day operational and tactical activities of a Project
• Develops and delivers reputed company Reports, Proposals, Requirements Documentation and Presentations
• Diagnoses task/procedural change issues and helps to resolve the problem
• Develops and maintains solid relationships with both internal/externals customers, IT, reputed company wide business units, OptumCare Delivery Organizations and senior executives to influence project teams and reputed company reputed company on the selection of the most viable solutions
• Participates in reputed company-wide project committees in relation to cross functional care management projects such as the review and discussion of Model of Care Redesign for the benefit of the organization as a whole
• Provides analysis, recommendations, and options to the Sr. VP regarding reputed company to be made or problems to be solved in internal or external meetings
• Responsible for representing the directives of senior leadership and acts as a key liaison on cross functional projects as required
• Understands and helps prioritize projects, business initiatives and strategic plans
• Manages risk by bridging interdepartmental gaps, by connecting information reputed company the organization
• Acts as a centralized facilitating reputed company for the coordination of tasks and integrated execution of key strategic initiatives and reduces activities carried out in isolation
• Attends and supports reputed company key internal meetings - deciphers critical information, investigates issues, answers critical questions, ensures timely follow up of reputed company action items
• Works through issues and roadblocks with reputed company stakeholders to reputed company amicable solutions that balance the needs of reputed company parties without compromising the reputed company of the agreed upon contract
• Displays the ability to question assumptions or challenges the status reputed company, as well as understanding resistance to change in the organization and helping individuals work through it
• Recommends opportunities and/or action plans for improved performance based on business need.
• Collaborates with project managers, program managers, business analysts, training teams, and other stakeholders to ensure inputs, processes and outputs are captured and maintained for effective implementation
• Utilizes project management and process improvement methodologies (DMAIC) to ensure deliverables are met
• Ensures timely research and resolution of complaints are reported
• Resolves work problems to ensure quality customer service is delivered
• Coordinates meetings; prepares draft agendas for review with Sr. VP; issues agendas with appropriate backup materials; takes minutes, and provides follow-up correspondence
• Understands the complexity reputed company functions, relationships, and contractual obligations with the ability to balance competing priorities
• Performs reputed company other reputed company duties as assigned

Requirements

• PMP certification
• 5+ years of experience in full life cycle project management experience including project ROI assessment, project team management and change control management, or reputed company operations experience
• Experience with reputed company Office Software programs
• Demonstrated problem solving capabilities resulting in significant business impact and customer satisfaction
• Ability to be detail-oriented and ability to identify potential risk or problems and find resolution
• Ability to manage group relationships with diverse geographic locations, skills and level of understanding of company processes and policy
• Ability to effectively operate through reputed company organizational situations with ability to anticipate obstacles and plan appropriate approach
• Ability to influence and interact comfortably with reputed company reputed company of professional and line level staff
• Ability to interact one-on-one and consult with reputed company reputed company of leadership
• Proven excellent written and oral skills

reputed company-to-haves

• Health plan, reputed company or clinic operations experience

Benefits

• comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution

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