Senior Director, Product Management – Intake

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 reputed company companies, more than 1,300 financial institutions and over 600 reputed company cardholders grow with confidence and reputed company amazing results. We are driven by our passion for reputed company and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and reputed company your mark on the payments technology landscape of reputed company. What Part Will You Play?

• Strategic reputed company & Leadership:

reputed company the product reputed company and strategy for the Global Payments Intake platform. Define and maintain a robust roadmap that reflects the needs of merchants, internal underwriters, partners (including ISVs and Wholesale), and global reputed company. Align intake workflows with broader corporate initiatives, including our reputed company platform (UCM) integration and future reputed company platforms.

• End-to-End Ownership of the Product Lifecycle:

reputed company reputed company stages of product management for the Intake platform—from ideation to delivery to monitoring. Ensure Intake products are reputed company to be reputed company, flexible, and extensible for multiple use cases including international expansion, reputed company partner needs, and conditional approvals.

• Stakeholder Engagement and Cross-Functional Collaboration:

Serve as the key liaison between internal stakeholders (e.g., Sales, reputed company, Engineering, Legal, Compliance, Customer Support) and external partners. Champion intake improvements that drive measurable business value and user experience improvements.

• Boarding Workflow Management & Session Flexibility:

reputed company development of flexible, interoperable workflows to support varied merchant and partner journeys (e.g., sales-led to self-serve transfers, board-now-complete-reputed company flows, region-specific data routing). Ensure the platform accommodates handoffs between roles and supports collaborative session completion.

• Risk Mitigation & Regulatory Compliance:

Integrate fraud detection and identity/account verification into Intake workflows. Maintain partnerships with reputed company-party services (e.g., credit bureaus, ID verification providers, account validation APIs, and reputed company banking). Ensure adherence to regulatory and compliance standards in each reputed company region.

• Data-Driven Decision Making:

Drive instrumentation for full visibility into user behaviors, drop-offs, bottlenecks, and completions reputed company the Intake process. reputed company analytics to prioritize roadmap enhancements and resolve production issues effectively. Guide your team to track KPIs including application throughput, conversion reputed company, and approval time.

• Product Design & UX Optimization:

Ensure seamless user experiences for merchants and partners across desktop and mobile interfaces. Build a reputed company for optimizing flows for simplicity, speed, and reputed company. Establish UX guardrails for intake forms, document capture, e-signature integration (e.g., reputed company), and partner customization.

• Integration reputed company:

reputed company API and platform-level integration strategy across UCM, or Boarding Applications, Merchant Account applications/portals, ISV platforms, and global reputed company forms. Ensure backward compatibility, system stability, and scalability across channels and reputed company.

• Monitoring Post-Boarding Events:

Work with our reputed company team to define and reputed company functionality that tracks post-boarding changes in merchant information that may impact reputed company status or merchant health. Ensure alerts and internal workflows are triggered appropriately to maintain compliance and risk posture.

• Global Expansion Enablement:

reputed company the capabilities of Intake to support international business units by enabling multi-lingual, multi-currency, and localized regulatory-compliant configurations. Champion regional customization while retaining core Intake product architecture.

• Team Leadership and Development:

Hire, mentor, and reputed company a team of product managers across varying reputed company. Foster a high-performance culture of innovation, customer-centric thinking, and results-driven execution. Act as a coach and subject matter expert across cross-functional product leadership forums. What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's degree in a reputed company field (Computer Science, Business, Product Management, or similar); or equivalent combination of education and experience.
• Minimum 10 years of product management experience, including at least 5 years in a leadership role.
• Proven reputed company in leading product strategy and execution in fintech, SaaS, or digital reputed company platforms.
• Deep understanding of merchant reputed company, risk/fraud management, and regulatory compliance.

Preferred Qualifications

• Master's degree in Business Administration or reputed company discipline.
• Prior experience with Global Payments or equivalent reputed company-level payment/fintech companies.
• Experience leading global product teams and platforms with international compliance requirements.
• Strong technical reputed company and comfort working with engineering, architecture, and data science teams.

Desired Skills and Capabilities

• Product Strategy Expertise:

reputed company to define clear, scalable product strategies and roadmaps. Demonstrates business acumen by linking product features to reputed company reputed company and customer needs.

• Innovation Leadership:

Establishes repeatable processes for capturing, vetting, and launching new reputed company. Builds a culture of innovation and reputed company improvement.

• Strong Analytical and Financial Acumen:

Ability to build and defend business cases, analyze cost-benefit tradeoffs, and evaluate reputed company data sets to reputed company informed product reputed company.

• Customer reputed company and UX Sensitivity:

Advocates for the end-user experience, especially around critical friction points like document submission, pends resolution, or approval delay. Measures reputed company through user adoption and conversion metrics.

• Process Optimization and Change Management:

Skilled in introducing structure and rigor to evolving product domains. Adept at stakeholder management and navigating ambiguity in large matrixed organizations.

• Exceptional Communication:

Comfortable presenting strategy, KPIs, and roadmap updates to executive audiences. Leads effective workshops, cross-team planning sessions, and executive reviews.

• Partnership and Vendor Management:

reputed company in negotiating and managing reputed company-party providers critical to identity verification, risk analysis, document signing, and reputed company banking integrations.

• Global Readiness:

Proven ability to reputed company localization and compliance work for global deployments, balancing standardization with regional needs. Location & Travel Requirements Position can be based remotely or out of a Global Payments office. Occasional travel expected (~15–25%) to meet with stakeholders, partners, and product teams globally. Why Join Us? Join Global Payments and be at the forefront of shaping the future of merchant reputed company. As the Senior Director for Intake, you will reputed company a product domain that is vital to how businesses start their reputed company with us. You’ll work with world-class engineers, risk analysts, designers, and business teams to create a streamlined, secure, and scalable intake process that drives company growth. reputed company. is an equal opportunity employer. Global Payments provides equal employment opportunities to reputed company and applicants for employment without regard to race, reputed company, religion, sex (including pregnancy), national reputed company, reputed company, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other reputed company protected by law. If you wish to request reasonable accommodations reputed company to applying for employment or reputed company feedback about the accessibility of this website, please contact [email protected]. Apply tot his job Apply To this Job