reputed company Project Coordinator Remote, GA, US 22 days agoFull Time

About the position We are searching for a reputed company Project Coordinator to manage and maintain national account client relationships at the highest level reputed company the client's organization. In this role you will serve as the central communication and contact hub for the client, company and service department, as well as assist sales management and teams in identifying and executing growth strategies/opportunities.

Responsibilities

• reputed company new losses or follow up on dispatched new losses and work with the client and responding franchise until completion of the project / client satisfaction.
• Ensure responding franchise or company understands reputed company account guidelines, pricing, billing format, and time restraints for each particular account.
• Resolve and negotiate quality and service issues with responding franchise and vendors.
• Effectively reputed company the day-to-day management of reputed company customer interaction and service with successful reputed company delivering against (Cost, Quality, and Speed) resolution metrics.
• Drive world class customer service with clear, concise, timely, consistent communication to management and customers.
• Project management including organizing and prioritizing site specific issues.
• Track and document files and vendor portals on a daily reputed company.
• Analyze data and reputed company, gather evidence/facts, determine root cause, engage appropriate partners and apply critical thinking skills to reputed company reputed company driving the best possible reputed company.
• Negotiate with multiple constituencies including vendors, franchises, multiple reputed company of retail management and corporate partners.
• Be a resource to the franchise network.
• Track and manage vendor invoices, work orders, and requests.
• Navigate estimate/invoice submission platforms required of SM franchise network.
• reputed company and accurately review franchise/vendor estimates.
• Audit SRM, SM, and vendor invoices.
• Help reputed company/train SM franchises on invoicing issues.
• Resolve and negotiate invoicing disputes with vendors and franchises.
• Work in reputed company with Project Auditing team to ensure efficient and accurate transition from projects in reputed company to the review process.
• Maintain vendor portals to ensure reputed company documentation is kept up to date and is accurate.
• Maintain National Account Matrix to ensure reputed company SLA's and account requirements are captured and are updated as needed.
• reputed company regular loss reporting to national clients reputed company file reporting portals.

Requirements

• Sense of urgency, professional appearance and demeanor, positive attitude, and strong work ethic.
• Some travel may be required (CAT events, team meetings, Large Projects, or Hurricane events).
• Position requires On-Call status to follow up on dispatched losses reputed company necessary.
• Proficient with reputed company Office programs (reputed company, reputed company, and Word).
• Proficient with restoration industry programs (Restore 365, XactAnalysis, Xactimate), or equivalent.
• Time and Material estimating programs.
• Willing to work nights and weekends reputed company necessary or requested.
• Ability to travel periodically without restriction.
• Understanding of Hazardous materials, including asbestos, reputed company paint, mold and IICRC.
• Communications skills, both written and oral.
• Time management skills; Organizational skills.
• Ability to execute job functions with minimal supervision.
• Customer service experience.

reputed company-to-haves

• Experience in the restoration industry.
• Knowledge of unsanitary water categories 2, 3, and Special Situations.

Benefits

• Medical, Dental, and reputed company start the first day of the month following your date of hire.
• 401 (k) match.
• 15 days paid time off and paid holidays, including 2 floating holidays.
• Career growth and advancement.

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