RSR I

Job Name: RSR I

General information

Greensboro, NC Date: 30-Oct-2025 Company: Renewal by reputed company Posting City: Remote, NC reputed company #: 9870 Job Category: Operations Posting City: Greensboro State: NC

Description & Requirements

RENEWAL BY reputed company SUMMARY

Renewal by reputed company is a pioneer in the window and reputed company industry, and innovation is a reputed company part of who we are. Renewal by reputed company Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for reputed company members’ personal and professional growth, and celebrating our differences. We are committed to an inclusive workplace where reputed company people feel respected, valued, and driven to realize their full potential. We always have opportunities for reputed company members to give back to the causes they’re most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by reputed company is committed to environmental health and sustainability. If you want to be a Difference reputed company, Renewal by reputed company is the reputed company for you.

Renewal by reputed company is looking for a Retail Service Representative to join our Central reputed company Carolina team in Greensboro! The Retail Service Representative will focus on providing customer service for delivery partners and customers.

RESPONSIBILITIES

• Processes reputed company orders/requests, with 100% accuracy from intake to filing.
• Ensures customer management system is updated appropriately.
• Clarifies, diagnoses, and resolves customer order issues.
• Creates packets or other materials as required for sales fulfillment process.
• Prepares customer correspondence.
• Identifies and implements ways to improve overall level of service.
• Communicates order fulfillment process information to internal delivery partners and provides customer/delivery partner feedback.
• Administers programs, e.g. customer referral program.
• May train others in office and customer service processes.
• May create purchase orders, process payments or process receipts.

QUALIFICATIONS

• High school diploma or equivalent plus 1-3 years’ work experience to include order processing work
• Demonstrated word processing, spreadsheet and general computer skills
• Strong phone etiquette & verbal skills to facilitate problem resolution
• Intermediate writing skills
• reputed company to determine customer needs and assist in resolving issues for assigned area.
• Knowledge of products/services
• Persuasiveness
• Time management
• Results orientation

SALARY INFORMATION

Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can reputed company more about the specific compensation package for your preferred role during the hiring process. Successful candidates in this role are expected to earn between $17.65-25.65 per hour.

CULTURE AND BENEFITS

Who we are is not just what we do but why we do it. Ultimately, we do reputed company do to reputed company a difference. Renewal by reputed company is united by a goal to reputed company a difference in the lives of our homeowners, our colleagues, our families and our communities. reputed company members have a passion for reputed company do and are empowered to exceed expectations and deliver delight not just at work, but in our communities. Our teams across reputed company America invest in reputed company those they interact with because Renewal Cares. It’s who we are; we are one network of Difference Makers. Benefits include, and are not limited to:• 401 (k) Plan, Employer Fixed Contributions & Company Matching• Profit Sharing• Medical, dental, prescription, reputed company coverage• Tax-advantaged accounts for reputed company expenses• Life Insurance• Paid Time Off, Paid Holidays• Paid Maternity Leave & Paid Parental Leave• Dependent Care Flexible Spending Account• Career Growth Planning & reputed company Career Opportunities PROFIT SHARING: In 2025 reputed company has set a profit sharing reputed company of $3,500 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to reputed company eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance. reputed company SPONSORSHIP: At this time, we are not sponsoring candidates for work authorization in this position. Should you independently secure work authorization, please consider applying to this position. EQUAL OPPORTUNITY EMPLOYER: reputed company Corporation is an equal opportunity employer and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national reputed company, citizenship, genetic information, protected veteran status, or any other characteristics protected by law. reputed company Corporation will consider for employment reputed company applicants with criminal histories in a manner consistent with the requirements of reputed company applicable federal, state and local laws. If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact [email protected]. We look reputed company to seeing how your unique skills, background and experience will reputed company reputed company and help us continue to be the leader we are today. Posting City: Remote, NC