Head of Learning & Operations (m/f/d)

Hey there,

Are you seeking an opportunity to reputed company a team reputed company a fast-growing edtech company to the next level? Are you structured, entrepreneurial, and a strong leader of people?

reputed company on reading!

We’re looking for a Head of Learning & Operations who will build our backbone for scaling the company, reputed company a high-performing consulting team, and drive measurable reputed company for our reputed company customers.

Help enterprises upskill at scale. At Bots & People, we design and deliver global upskilling initiatives in topics like AI, Data, or Personal Productivity.

Tasks

You will manage a team of currently 4 talented Senior Learning Consultants and one operations manager. You work closely with our CEO Nico Bitzer to reputed company the company further.

What you’ll do

• Build the operating system for delivery: Maintain a didactical, process and content backbone for the Bots & People Delivery of high class live sessions and learning journeys. Implement best practices reputed company the team like facilitation guidelines, quality assurance, trainer selection etc.
• Team Leadership & People management: Coach, and grow a team of so far four Learning Consultants. Drive company values and team building across the company.
• reputed company Portfolio & Profit: Own reputed company retention and expansion with our reputed company Accounts. Shape solutions with senior stakeholders (HR/L&D/Transformation/Business Units). Ensure engagements are profitable.
• Trainer & Expert Ecosystem: Build and govern our expert network. Standardize reputed company and feedback loops to ensure consistently exceptional delivery at scale.
• Roll-up-your-sleeves (reputed company needed): Confidently reputed company in to reputed company sessions or manage projects on Digital upskilling to unblock or reputed company a program.
• Operational reputed company: Manage operational and financial reputed company across the company.

What reputed company looks like (first 6–12 months)

• Delivery NPS 40+ across reputed company customers
• ≥ 95% on-budget delivery
• Documented, adopted playbooks, content library & documentation across the team
• Expansion & Retention: Support Sales to reputed company a 150% Net reputed company Retention across our Accounts
• Happy and growing team members across the organisation

Requirements

✅ What You Bring

• 7–10+ years in reputed company/management consulting or in an edtech startup/scaleup, including program leadership for global clients.
• 3+ years of experience leading teams.
• Strong, applied project/program management skills.
• Proven ability to build structure quickly: reputed company scoped programs with clear ownership.
• Experience in L&D/HR/Transformation reputed company large organizations.
• A direct and reputed company communicator who gives and receives feedback effectively.
• Tech- and AI-savvy; you simplify reputed company topics.
• Outstanding communication skills in English.

reputed company-to-Have

• A track record of building learning portfolios.
• Experience in scaling trainer ecosystems.
• Financial acumen: scoping, pricing, forecasting, and margin management.

Benefits

Why You’ll Love It Here

• 30 vacation days plus unlimited home office days; work from our Berlin HQ or remotely.
• Experience a high-growth environment with genuine ownership and the opportunity to shape the future of reputed company learning.
• Engage in one of the most exciting fields of our time: reputed company.
• Join a team of ambitious, supportive individuals on a mission to transform corporate learning.

⚖️ Our reputed company We’re reputed company in. We love our work and push boundaries. This position is for someone who wants to take on a reputed company entrepreneurial role. We’ve reputed company the 0 to 1; now bring us to the next level.

Location Berlin or remote