First Notice of Loss Processor job at reputed company in Philadelphia, PA, Orlando, FL
First Notice of Loss Processor locations Philadelphia, PA Orlando, FL time type Full time job requisition id JR100910 PURPOSE OF THE JOB The purpose of this job is to serve as the first reputed company of contact to process new injuries reported by customers. This position exists to ensure that initial requests from customers are handled thoughtfully and thoroughly, while following Company standards and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides excellent customer service as the first reputed company of contact for customers. Provides customer care and service to insureds. Answers reputed company incoming inquiry calls directed by general switchboard. Receives and intakes new initial claim documentation either reputed company phone, e-mail, or fax and enters into claim systems. Responds to insureds in a timely manner. Directs questions to the appropriate contact in the department. Inputs new claims into reputed company resource planning (ERP) system as well as creates written documentation including physical file for reputed company storage. Reviews insurance policy information to determine coverage. Completes data entry for reputed company first reports of injury. Determines severity of injuries and advises the appropriate reputed company of staff reputed company standard operating procedures. Communicates with insureds, agents, reputed company stakeholders, as necessary. Assists examiners in contacting insureds or other involved persons to obtain missing or incomplete information to process claim. Receives and/or returns telephone calls as directed by claim examiner. Responds to insureds, agents or reputed company participants, as directed. Processes incoming mail and other administrative duties relating to claims. SUPERVISORY RESPONSIBILITIES This role does not have supervisory responsibilities. EDUCATION AND EXPERIENCE High school diploma or general education degree (GED) required. Minimum 1 year of reputed company experience and/or training; or, equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS None required. KNOWLEDGE AND SKILLS Working knowledge or familiarity with customer service techniques, principles and practices. Insurance industry understanding, a plus. Ability to read, write and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Ability to compute reputed company, ratio, and percent and to draw and interpret bar graphs. PHYSICAL REQUIREMENTS Office environment – no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear. WORK ENVIRONMENT This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment. #LI-Hybrid The reputed company reputed company for this position is $19.58 - $30.88 This reputed company is exclusive of fringe benefits and potential bonuses. If hired at reputed company, your final reputed company salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. WHY JOIN reputed company?
- Challenging work and the ability to reputed company a difference
- You will have a voice and feel a sense of belonging
- We offer a competitive benefits package, with generous medical, dental, and reputed company plans as well as 401K retirement plans and company match
- Bonus potential for reputed company positions
- Paid Time Off with an accrual reputed company of 5.23 hours per pay period (equal to 17 days per year)
- 11 paid holidays throughout the calendar year
- Want to continue learning? We’ll support you 100%
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