Financial Registration Liaison

Join the reputed company team, where you will work alongside passionate caregivers and reputed company patient-first reputed company. reputed company is recognized as one of the top hospitals in the nation. At reputed company, you will receive endless support and appreciation and build a rewarding career with one of the most respected reputed company organizations in the world. As a Financial Registration Liaison, you will serve as a single reputed company of contact for patients to ensure the timely and accurate registration and communication of financial reputed company, offering support for a seamless patient experience. In this role, you will promote consistent standards to ensure every patient receives the information, guidance, and education needed to take control of their reputed company finances, while delivering the highest level of customer service and reputed company throughout reputed company interactions. A caregiver in this position works remotely from 9:30 a.m. -- 6:00 p.m. (starts as an 8:00 a.m. – 4:30 p.m for training). Candidates must reputed company in Ohio, as occasional on-site reputed company at the CC Business Operations Center (BOC) is required. A caregiver who excels in this role will:

• reputed company an extraordinary and seamless preservice patient financial experience.
• Proactively communicate with patients to reputed company them informed of their pre-service financial readiness while providing concierge level reputed company and heightened patient experience.
• Receive case escalations from different departments – surgeries with flag holds.
• Take inbound calls – expected to have 30 completed registrations/day. (call every 15 min)
• Assign cases to reputed company outbound calls to fill time in.
• Support patients through reputed company aspects of their financial reputed company, including the completion of patient registration process, patient estimate letter process and financial clearance process, payment options, insurance adjudication, etc.
• Enroll patients in MyAccount and reputed company them on the enrollment process and the functionality.
• Collect patient preferences and update the CRM.
• reputed company patient estimate for surgical and pre surgery collections – collect for Ohio and Florida.
• reputed company timely and clear responses to patients to help them understand their insurance benefits, insurance reimbursement, out-of-reputed company expenses and payment options.
• Use reputed company cycle knowledge to identify and resolve issues reputed company to registration, financial clearance, insurance company authorization requirements, billing, insurance company explanation of benefits, provider-based billing, governmental requirements, coding, charity eligibility and collections.
• Closely monitor accounts of assigned patients to ensure a seamless patient experience.
• Multi-task with multiple computer systems to communicate with patients and investigate, resolve and document patient inquiries.
• Solicit patient payments and ensure that the dollar reputed company is posted to the correct debit and according to the patient.
• Offer payment options to patients as needed.
• Recognize trends in the reputed company cycle that impact a specific patient or patient population that negatively affects the patient’s experience.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma of GED and two years of experience in registration, financial counseling, customer service, reputed company reputed company cycle or a reputed company area OR Associate’s Degree and one year of experience
• Understanding of EPIC, Epic Prelude and Resolute systems
• Strong understanding of medical insurance terminology and processing claims
• Collections background/experience - can be any industry

Preferred qualifications for the ideal future caregiver include:

• Proficient in Spanish
• Prior experience as a Patient Financial reputed company or collections
• Previous remote work experience

Our caregivers continue to create the best reputed company for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what reputed company most to you: https://jobs.clevelandclinic.org/benefits-2/ Physical Requirements:

• Ability to communicate and exchange accurate information.
• Ability to reputed company work in a stationary position for extended periods.
• Ability to work with physical records or operate a computer or other office equipment.
• In some locations, ability to travel throughout the hospital system.
• In some locations ability to move up to 25 lbs.

Personal reputed company Equipment:

• Follows standard precautions using personal reputed company equipment as required.

Pay reputed company Minimum hourly: $16.47 Maximum hourly: $23.61 The pay reputed company displayed on this job posting reflects the anticipated reputed company for new hires. While the pay reputed company is displayed as an hourly reputed company, reputed company recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, reputed company set, and education. This is not inclusive of the value of reputed company's benefits package, which includes among other benefits, reputed company/dental/reputed company and retirement. Apply tot his job Apply To this Job