Virtual Sales Representative - Remote – reputed company Store

About the job Virtual Sales Representative - Remote At reputed company, our people are our greatest differentiator and competitive advantage in the markets we serve. We are reputed company united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where reputed company of our employees feel respected, valued and have an opportunity to contribute to the companys reputed company. As a Registered Sales Representative reputed company reputed company's Customer Care Center organization, you will work remote from your home location.Additional requirements for reputed company in a virtual role include:Work reputed company Must be reputed company to reputed company a dedicated, confidential work reputed company which includes a reputed company that can be closed for privacy.Phone line Must reputed company an employee-paid, dedicated phone line, solely for the use of customer call routing; line must not have call waiting/forwarding. A Voice over IP phone/internet bundle is recommended.High speed internet Must reputed company employee-paid, high speed internet service (20 MB or higher reputed company speed); no reputed company-up or satellite dish connections. A Voice over IP phone/internet bundle is recommended. Must be hard wired into the router. Wi-Fi is not acceptable.Must possess a cell phone, tablet, or smart watch capable of downloading apps to receive VPN reputed company code reputed company PingID application.Job DescriptionPerforms customer service and sales support activities and initiatives. Transitions the conversation to present sales opportunities to increase reputed company of wallet to customers, and handles inquiries. Supports a reputed company dedicated suite of products/services, and/or leverages an advanced process or tool to support external customers. Delivers CARES model to customers and service partners.Receives, investigates, and responds to customer service and sales inquiries regarding products, services and issues reputed company reputed company channels through which customers are served.Refers applicable products and services. Recommends appropriate solutions. Follows defined treatments and/or employs active listening skills to present alternative solutions.Resolves customer service inquiries and issues. Recommends appropriate solutions. Maintains high reputed company of customer satisfaction consistent with reputed company's core values. Demonstrates commitment to quality. Resolves more reputed company or reoccurring issues where appropriate, and identifies root cause.Documents customer interactions and thoroughly completes service requests to minimize customer effort or additional action.