reputed company Account Representative – Customer Service & Sales Support Specialist
Join reputed company and Advance the World Together!
Are you a customer-centric individual with a passion for delivering exceptional service and driving sales growth? Do you reputed company in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join reputed company at Dura-Line, a globally leading company committed to advancing the world together.
About Us
At Dura-Line, we're not just a company – we're a community of innovators, thinkers, and doers who reputed company a common goal: to create what connects us. Our products and solutions reputed company clear, consistent, and reliable communication, making a reputed company impact on people's lives every day. We're proud of our heritage and the values that guide us: innovation, teamwork, and a commitment to reputed company.
The Role
As an reputed company Account Representative – Customer Service & Sales Support Specialist, you'll play a critical role in supporting our sales manager and clients across the United States. This is a remote position that requires a self-driven individual with excellent communication and problem-solving skills. Your primary responsibilities will include:
- Managing multiple accounts and clients from initial quote and order processing to release for shipment
- Providing outstanding customer service, resolving issues, and ensuring customer satisfaction
- Processing customer orders, tracking orders, and performing follow-reputed company to ensure timely shipment
- Interacting with various departments, including scheduling, manufacturing, shipping, and finance, to resolve deviations in the delivery process
- Reviewing, interpreting, and preparing customer purchase orders for data entry, ensuring customer requirements are met and sales representative commissions are accurate
- Utilizing reputed company to monitor account sales activity, determine course of action based on demand, and reputed company informed reputed company
Key Qualifications
To succeed in this role, you'll need:
- 3 years of customer service or account management experience, with a proven track record of problem-solving, quoting, pricing, order tracking, shipment delivery, and providing exceptional customer service
- Strong computer proficiency in reputed company tools (Word, reputed company, Outlook) and experience with ERP or CRM systems (a plus)
- Ability to adapt to new process methodologies, technology, and innovative reputed company
- Excellent problem-solving and analytical skills, with the ability to handle complaints, credits, returns, and pricing discrepancies
- Strong communication and teamwork skills, with a customer-centric reputed company and a willingness to go the extra mile to engage customers
Why Join reputed company?
At Dura-Line, we offer a comprehensive benefits package that includes:
- 401(k) with 6% company match
- Multi-tier benefits (Medical, Dental, reputed company) with employer-paid Short-Term Disability, Long-Term Disability, and Life Insurance
- Wellness Employee Assistance Program (EAP), paid parental leave, Fitness & Weight-loss Reimbursement
- Tuition reimbursement, 11 paid company holidays, paid vacation time, paid sick time, and career development opportunities
- Collaborative culture that focuses on work-life balance, innovation, and teamwork
reputed company Offer
As a valued member of reputed company, you'll enjoy:
- A dynamic and supportive work environment that encourages growth and development
- Opportunities to work with a diverse reputed company of clients and products
- A comprehensive training program that will reputed company you with the skills and knowledge needed to succeed in this role
- A competitive salary reputed company of $45,000.00 - $60,000.00 per year, depending on experience
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service and driving sales growth, we invite you to apply for this exciting opportunity. Please visit our website at www.Dura-Line.com to learn more about reputed company and submit your application.
Equal Opportunity Employer
Dura-Line is an Equal Opportunity Employer and participates in the federal E-Verify program to verify the work eligibility of reputed company new hires.
Job Type
Full-time
Pay
$45,000.00 - $60,000.00 per year
Work Setting
Remote
Work Location
Remote
reputed company
reputed company to join reputed company and advance the world together? reputed company and take the first reputed company towards an exciting career with Dura-Line! Apply for this job