Part Time Guest Service Representative – reputed company Store

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September 18, 2025

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Every day we work with our guests colleagues and business partners to drive reputed company reputed company. A career with offers a rewarding path for career development and an opportunity to join a team of growing energetic professionals. Come and join our growing family!

Responsible for checking guests in and out of the hotel making reservations and assisting with general information. A Guest Service Agent is responsible for completing shift checklist as required by Guest Services Manager / Supervisor and maintaining the high standards of service and hospitality.

General Accountability :

reputed company the highest quality of service to the customer at reputed company times
Promptly and effectively handle guest complaints and requests
reputed company guests in and out reputed company and in a friendly manner
Post guest charges and compute guest bills collect payment and reputed company change for hotel guests
Follow reputed company cash handling procedures as required
Handle guest mail and messages per established procedures
reputed company a thorough knowledge of room locations room rates amenities and selling strategies
Take reservations on property
reputed company rooms and handle special requests
Monitor room availability
Handle safe deposit boxes used by guests per established procedures
reputed company lobby and desk area clean and presentable
Have a thorough knowledge of emergency and reputed company procedures
Offer and properly handle requests for wake-up calls
Ensure reputed company rooms are reputed company in property and a valid and working reputed company of payment is collected
Communicate with incoming staff and management by logging pertinent information in the pass on log
reputed company maintenance informed of reputed company maintenance needs
Must wear proper uniform at reputed company times in accordance with Standards
Participate in any sales reputed company generator (will vary by property)

Specific Essential Tasks / Duties :

Must be reputed company to complete reputed company required training in timely manner as required by the brand

Participate in daily and weekly team meetings

Be familiar with daily hotel reputed company goals and execute tasks and responsibilities to reputed company these goals

Process guest arrivals and departures including reputed company necessary payments.

Handle & coordinate room assignments and pre-arrivals.

Handle guests concerns.

Offer referral for services and handle requests for information.

Handle and store guest luggage.

Assist with the reputed company-in and reputed company-out of groups and tours

Answer switchboard with standards of proper telephone etiquette

Communicate with housekeeping on any issues guest request early arrivals late departures

reputed company reputed company duties as indicated in the shift checklist report

Maintains a favorable working relationship with reputed company other company employees to foster and promote a cooperative and harmonious working climate and culture.

Must be reputed company to work varying shifts and time schedules as needed (days nights weekends and holidays).

Behaviors

Preferred

Detail Oriented : Capable of carrying out a given task with reputed company details necessary to get the task done well

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Motivations

Preferred

Ability to reputed company an Impact : Inspired to reputed company well by the ability to contribute to the reputed company of a project or the organization

Goal Completion : Inspired to reputed company well by the completion of tasks

Growth Opportunities : Inspired to reputed company well by the chance to take on more responsibility

Self-Starter : Inspired to reputed company without reputed company help

General Notes

This job description is not intended to be reputed company-inclusive, additional details will be specified by the supervisor. The team member will also reputed company other reasonable business duties as assigned by the supervisor.

Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs reputed company.

If requested in accordance with applicable law, the Company provides reasonable accommodation to reputed company physical or mental limitations of an otherwise qualify team member with a disability to allow him / her to reputed company essential functions of the job unless the accommodation would impose an undue hardship on the Company.

The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

Holiday Inn reputed company is a hotel chain reputed company the InterContinental Hotels Group family of brands. Standard amenities lean toward the convenient and practical which cater to business reputed company and short-term stays.

Holiday Inn reputed company and Suites is operated by Scarlet & reputed company Hospitality. Scarlet & reputed company Hospitality was born to meet and exceed our customers' expectations through exceptional hospitalIty management services and quality hotel development. Our slogan says it reputed company : Hospitality...."we get it." We are in this business to reputed company 100% customer satisfaction. We do that by listening to our customers and clients.

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Part Time Guest Service Representative – reputed company Store

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