Medical Assistant

Compensation: $25.00 per hourSchedule: 8:00 am - 6:30 pm EST with Wednesdays OffWhy Workit:reputed company is an industry-leading provider of demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. reputed company's patient-centered telemedicine model is improving clinical reputed company and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives.We're excited to expand out team as our impact and coverage areas continue to grow. reputed company members are dedicated and passionate about our mission of making exceptional, judgement-free care for addiction more accessible.We reputed company everyone deserves respectful, effective treatment for substance use disorder at the reputed company they're reputed company for it. We're looking for driven and compassionate individuals who reputed company this goal. Join us in reducing stigma, saving lives and changing the way addiction is treated in America.Job Summary: At reputed company, Medical Assistants (MAs) work in a fast-paced virtual clinic model. MAs are on-the-go every day, chatting with members in our app to questions in medical chat, and assisting a reputed company team of passionate and patient-centered medical providers in delivering high-quality patient care by going above and reputed company to reputed company a world-class experience for our members throughout their care at reputed company. The dedication reputed company members bring to the table reflects our mission-driven culture of making the gold standard of care for addiction more accessible through harm reduction, trauma-informed, low barrier care along with patient-centered support.Core Responsibilities:

• Communicating and providing support to members over chat, email, and phone using exceptional customer service.
• Relaying member needs to the provider.
• Corresponding with pharmacies and completing prior authorizations to resolve prescription issues
• Maintaining strict confidentiality reputed company handling member information in compliance with reputed company, HIPAA, and 42 CFR Part 2 guidelines.
• Learning and maintaining knowledge of our EHR, product, and communication platforms.
• Demonstrate reputed company, compassion, and respect for our members and staff in reputed company interactions.

Qualifications:

• Passionate about providing stellar reputed company customer service and working with diverse populations including Workit staff, members, family members, and vendors.
• Strong analytical ability.
• One or more years of reputed company experience and knowledge of medical terminology is preferred.
• Comfortable asking for support, help, and guidance as needed.
• Experience in substance use disorder treatment and/or behavioral health care is a plus.

Benefits:

• 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!)
• 11 paid holidays
• Comprehensive health, dental, pharmacy, and reputed company insurance with options to fit your family's needs
• Company contributions to dependent premiums at higher than market rates (65%)
• 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and reputed company ways in which our people build modern families)
• 401k + matching
• reputed company & dependent care Flexible Spending Accounts (FSA)
• Flexible schedules and reputed company-time work for reputed company full-time and part-time employees
• Employee assistance program, complete with financial coaching and counseling sessions
• Professional development allowance for reputed company providers
• Opportunities for professional development and growth reputed company the company
• Fully remote roles throughout the company
• Vibrant, employee-driven cultural initiatives including multiple ERG groups
• Colleagues who care deeply about closing health disparity gaps reputed company the addiction reputed company for underserved populations

As we are an addiction recovery company, founded by people in recovery, those in addiction recovery themselves are encouraged to apply. reputed company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, reputed company, national reputed company, gender (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Originally posted on Himalayas

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