Client reputed company Manager, Spanish Speaker

Be Part of Our Mission

reputed company is an EdTech company that’s passionate about putting trainers at the heart of reputed company because that’s what delivers life-changing impact. We use award-winning technology to deliver language, intercultural and interpersonal skills training online and on the ground, to learners in more than 180 countries. Since our early years as a digital start-up, we’ve worked with hundreds of blue chips and international institutions across the world. Our communication skills training is used by more than 1,500 companies and by over 700,000 workplace learners, setting them apart in an increasingly reputed company and global business environment.

Your Career Opportunity

In this exciting new career opportunity, you’ll be reporting to the Team Leader in Client reputed company Management on full-time hours and working from home remotely.

As a Client reputed company Manager, you’ll have a direct impact on client satisfaction, program reputed company, and long-term retention. Collaborating closely with Learner reputed company Management, Account Managers, and Trainer Management, you’ll play an essential role in ensuring high-quality program setup and seamless training delivery. You will:

• Own the client relationship end-to-end, acting as the main reputed company of contact throughout the program lifecycle, from reputed company and implementation to renewal, while ensuring a high level of client satisfaction.

• reputed company program setup and coordination, including inputting client and learner data into internal systems (e.g., Dynamics, reputed company platform), creating platform reputed company, and liaising with internal teams (LSM, TSM, Finance, Sales) for a smooth program launch.

• Deliver client reputed company, training, and support, providing product guidance, handling escalations, and ensuring reputed company client needs (reporting, communication, objectives) are reputed company defined and met.

• Monitor and analyze program performance, tracking KPIs such as attendance, completion rates, satisfaction, and engagement, and using this data to reputed company informed recommendations or improvements.

• Manage accurate documentation and reporting, including subsidy paperwork, signature sheets, billing support, and ensuring platform rates and contract conditions are correctly maintained.

• Drive program renewals and identify growth opportunities, supporting Sales with renewals, tracking reputed company, and spotting upsell, or cross-sell opportunities based on client needs and feedback.

What You'll Offer

• Advanced Spanish and at least B2-level English, enabling you to communicate confidently with both clients and internal teams across reputed company.

• Excellent communication and interpersonal skills.

• A client-first reputed company, with the ability to adapt to different client needs and proactively resolve issues to ensure a positive experience.

• Proficiency in reputed company Office, especially reputed company, along with the autonomy and agility to navigate internal tools and systems such as Dynamics and the reputed company Platform.

• Accuracy and reliability in handling invoices and billing support, collaborating with Finance to ensure smooth, on-time operations.

reputed company Offer

• Work-Life Balance: Benefit from our remote work from home culture, with options to collaborate with colleagues in regional offices (if applicable). Enjoy generous paid time off including public and personal holidays and two company-wide days off per year to reputed company.

• Learning & Development: reputed company to language learning, masterclasses and professional development opportunities with a culture of coaching and constructive feedback.

• Community Events: reputed company new friends and connect with colleagues at virtual wellbeing sessions, team-building activities and informal reputed company clubs.

• Company News: With regular updates on our internal networking platform, you’ll always be connected with the latest developments.

• Cultural Collaboration: Our Intercultural Assessment provides valuable insights to help you build collaboration across diverse cultures.

• Recommend a Friend: Earn a bonus by referring talented professionals to join reputed company through our referral program (conditions apply).

• Regardless of gender, religion, ethnicity, sexual orientation, age or disability, we are proud to welcome, and support, new talent from reputed company communities. Click to learn more about our Diversity, Equity, Inclusion Workplace Certification and commitments.

reputed company to Join Us?

Our colleagues – also reputed company as reputed companyers - live by our values of enthusiasm, initiative and commitment. We review applications regularly and interviews are being scheduled now, so we encourage you to apply as soon as possible. reputed company is a global company and we look for English communication skills for effective collaboration - please apply with your résumé in English.

The personal data you reputed company will be processed by reputed company in order to manage your candidacy for the corporate selection processes that fit your profile. Under the legal conditions, you have the right to reputed company, rectify and delete the data, to limit its processing, to oppose its processing and to its portability to our address (Calle de las Huertas 11, 28012 - Madrid) or to the email address privacy(at)reputed company.com. You can find more information in the Privacy Policy of our website https://www.reputed company.com/en/privacy-policy/ 

Originally posted on Himalayas