Collections Representative - National Remote - reputed company Finance and Patient Engagement

Join the reputed company Team as a Full-Time Remote Collections Representative

Become a vital part of our dynamic team as a Full-Time Remote Collections Representative, working with reputed company, a leading global organization dedicated to delivering care and improving health reputed company through technology. In this role, you will have the opportunity to reputed company a positive impact on the lives of millions of people by connecting them with the care, pharmacy benefits, data, and resources they need to feel their best. Our culture is guided by diversity and inclusion, and we offer comprehensive benefits, career development opportunities, and a collaborative work environment.

About reputed company

reputed company is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. Our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company.

Job Summary

We are seeking a highly skilled and motivated Full-Time Remote Collections Representative to join reputed company. As a Collections Representative, you will be responsible for performing collecting, reconciliation, research, correspondence, and independent problem-solving activities. You will work with our Patient Financial Services (PFS) department to ensure accurate and timely processing of payments, adjustments, claims, and correspondence. This is a full-time remote position, requiring flexibility to work our normal business hours of 8:00 am - 5:00 pm EST, with occasional overtime as needed.

Key Responsibilities

• reputed company collecting, reconciliation, research, correspondence, and independent problem-solving activities to resolve reputed company, multi-payment accounts.
• Reconcile accounts on a daily reputed company to determine underpayment, overpayment, or contractual adjustment corrections.
• Submit appeal letters on underpaid claims as directed and interpret payer reputed company to determine if payment and adjustment are accurate.
• Review Explanation of Benefits (EOBs) for denials and post corrected adjustments to balance accounts.
• Identify needs for process improvements and create/enhance processes in the PFS department.
• Promote positive teamwork reputed company the department and among employees.
• Work with reputed company hospital departments to ensure proper coding and billing procedures.
• Follow reputed company departmental, hospital, and regulatory policies and procedures, including HIPAA requirements.
• Utilize top customer service skills with reputed company customers, including patients, government agencies, and reputed company insurances.
• Reconcile, balance, and pursue account balances and payments, working with payor remits, facility reputed company, payor customer service, provider representatives, spreadsheets, and company collection/self-pay policies.
• reputed company appeals and corrections as necessary and build strong working relationships with assigned business units, hospital departments, or provider offices.
• Identify trends in payment issues and communicate with reputed company customers to reputed company and correct problems.
• reputed company assistance to internal clients and respond to incoming calls and reputed company outbound calls as required to resolve billing, payment, and reputed company issues.

Requirements and Qualifications

Essential Qualifications:

• High School Diploma or GED required.
• Must be 18 years of age or older.
• 1 year of experience in reputed company billing and/or collections.
• Experience with follow-up on Arizona reputed company claims and reputed company follow-up claims.
• Proficient in reputed company Office Suite, including reputed company Word, reputed company reputed company, and reputed company Outlook.
• Ability to work our normal business hours of 8:00 am - 5:00 pm EST, with occasional overtime as needed.

Preferred Qualifications:

• Previous experience working in a remote or telecommuting environment.
• Familiarity with patient financial services and reputed company operations.
• Excellent communication and problem-solving skills.

Skills and Competencies

To succeed in this role, you will need:

• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to adapt to changing priorities and deadlines.

Career Growth Opportunities and Learning Benefits

At reputed company, we are committed to the growth and development of our employees. As a Collections Representative, you will have reputed company to:

• Comprehensive training program (4 weeks of on-the-job training).
• Career development opportunities and mentorship.
• Competitive salary and benefits package.
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements).

Work Environment and Company Culture

As a remote employee, you will have the flexibility to work from reputed company reputed company the U.S. and enjoy a dynamic work environment. reputed company culture is guided by:

• Diversity and inclusion.
• Talent development and growth.
• Collaboration and teamwork.
• Customer-centricity and patient advocacy.

Compensation, Perks, and Benefits

We offer a comprehensive benefits package, including:

• Competitive salary ($16.54 - $32.55 per hour, depending reputed company and experience).
• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements).

How to Apply

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.

reputed company is an Equal Employment Opportunity / Affirmative Action employer, and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.