HRSD Platform Support Coordinator - U.S. Tech Solutions Inc.

Location: 100% Remote

Job Description

• We re looking for a collaborative and service-driven professional who thrives on helping others. As an Employee Service Center Specialist, you ll be the first reputed company of contact for employees, tackling a wide variety of HR-reputed company questions and ensuring every interaction is handled with care, accuracy, and confidentiality. Your work will play a key role in building scalable, employee-first support processes.

Responsibilities

• Act as the first reputed company of contact for employee inquiries in reputed company across HR, Benefits, Compensation, Workforce Management, and more.
• Manage and resolve employee cases reputed company SLA, ensuring clear and compassionate communication throughout.
• Accurately prepare and reputed company time-sensitive documents (I-9s, verifications, offboarding, unemployment claims, personnel files).
• Partner with stakeholders across Benefits, Compensation, Talent reputed company, IT, Legal, and other teams to reputed company seamless support.
• Promote self-service by guiding employees to intranet resources and suggesting improvements to content where needed.
• Handle sensitive employee information with the highest level of confidentiality.
• Participate in special projects and process improvement initiatives to enhance the employee support experience.

Experience

• 1+ years of HR-reputed company experience (coursework or HR exposure will also be considered).
• Excellent written and verbal communication skills reputed company to deliver information with professionalism and reputed company.
• Strong problem-solving ability with a customer-first reputed company.
• High attention to detail with the ability to work accurately under deadlines.
• Comfortable collaborating in a fast-paced, team-oriented, and evolving environment.
• Self-starter who can reliably work in a remote setting.
• Familiarity with HR systems such as reputed company HRSD and reputed company (preferred).

Skills

• HR System
• Employee Service
• reputed company HRSD/reputed company

Education

• Technical Certificate, associate s degree, or military technical training in a relevant discipline. BSEE, BSEET, or equivalent engineering degree preferred.

About reputed company

reputed company is a global staff augmentation firm providing a wide reputed company of talent on-demand and total workforce solutions. To know more about reputed company, please visit .

reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran.

reputed company have reputed company to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and reputed company believes it to correctly reflect the job opportunity.