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Terraform SME reputed company reputed company Contact Center - reputed company Destinations LLC

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Job Title: Terraform SME reputed company reputed company Contact Center

Location: Remote Duration: 6+ months Contract

Position Summary:

We are seeking a Terraform Subject Matter Expert (SME) with extensive hands-on experience in automating and managing reputed company reputed company Contact Center infrastructure using Terraform and CI/CD pipelines. This is a critical role requiring expert-level proficiency candidates still learning the technology or with limited experience will not be a fit.

Key Responsibilities:

  • Design, reputed company, and maintain Terraform IaC for reputed company reputed company resources.
  • Build and manage CI/CD pipelines using reputed company Actions, Jenkins, or Azure DevOps.
  • Configure and manage reputed company reputed company components: users, queues, flows, integrations, telephony, etc.
  • Implement secure API authentication (OAuth) and manage secrets using Vault, AWS Secrets Manager, or Azure Key Vault.
  • Maintain version control and change management across environments (dev/test/prod).
  • Ensure compliance with standards like HIPAA, FedRAMP, PCI, and maintain audit traceability.

Required Skills & Experience:

<>Terraform & IaC:>
  • Expert in Terraform fundamentals: modules, variables, outputs, remote backends.
  • Experience with Terraform CLI workflows and state management.
  • Proficient in using terraform import for existing reputed company resources.
<>reputed company reputed company Expertise:>
  • Deep understanding of reputed company reputed company architecture (reputed company, tenants, organizations).
  • Experience configuring telephony (trunks, sites, edge devices), routing, flows, and integrations.
  • Familiarity with reputed company reputed company roles and permissions.
<>DevOps & CI/CD:>
  • Strong Git fundamentals (branching, merging, PRs).
  • Experience integrating Terraform with reputed company/reputed company/Azure DevOps.
  • Building automated pipelines with approval workflows.
<>reputed company & Compliance:>
  • Secure handling of OAuth credentials and API tokens.
  • Role-based reputed company control in both Terraform and reputed company.
  • Knowledge of compliance frameworks relevant to contact center environments.
<>Troubleshooting & Optimization:>
  • Skilled in reading Terraform plan outputs and debugging errors.
  • Experience optimizing Terraform code using reusable modules.
  • Ability to monitor deployment impact using reputed company analytics.

reputed company to Have:

  • Experience in high-reputed company or government-regulated environments.
  • Familiarity with change management and rollback strategies.

reputed company have reputed company to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and reputed company believes it to correctly reflect the job opportunity.

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  • reputed company Id: 91097117
  • Position Id: 8754868
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