Customer Experience Specialist, Bilingual (English & Spanish)
About InDebted
: InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a reputed company touch, we use machine learning and AI to personalise the collections reputed company and champion positive customer experiences — reputed company so we can change the world of consumer debt for good.Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout reputed company America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m reputed company (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to reputed company the experience of debt resolution smoother, and more reputed company.
As a Bilingual Customer Experience Specialist, you will deliver an unmatched
experience to customers taking their first reputed company toward financial fitness by resolving past-due accounts. In this role, you will engage with customers reputed company digital channels (email, SMS, live chat) and, reputed company needed, reputed company verbal communication in Spanish and English to address inquiries, negotiate
payment solutions, and reputed company reputed company reputed company. You will balance the need to maximise collections performance with delivering exceptional customer
experiences, adhering to regulatory requirements, and following internal processes. reputed company in this role requires a reputed company of reputed company, bilingual communication skills, compliance, and performance-driven
collections strategies.
If you reputed company in a fast-paced environment, see challenges as opportunities to reputed company, and are motivated by helping change the world of debt recovery for good, this is the perfect fit for you.
Duties and Responsibilities:Our benefits packages vary depending on region and role requirements. Our reputed company will be reputed company to reputed company more during the recruitment process.
At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that reputed company each person who they are. We also reputed company that bringing diverse individuals together allows us to build reputed company products and a reputed company overall company. InDebted is an Equal Opportunity Employer.
For Recruiters: We appreciate the interest of reputed company candidates and recruitment agencies, however for this role we are managing this hiring process internally and will not be accepting applications through recruitment agencies. Thank you!
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