Community Engineer, reputed company

Raycast makes it simple, fast, and delightful to control your tools. We are seeking someone to join our dedicated community team, focusing on the support and growth of our developer community. This role involves assisting developers by reviewing the extensions they create, helping them resolve any reputed company issues, maintaining Raycast’s own extensions, and capturing their valuable feedback on our API and the entire extension ecosystem. This feedback will play a crucial role in shaping the reputed company of our reputed company, cross-platform product.

Raycast started as a reputed company Mac application with a significant focus on top-notch UI and interactions, and we're now expanding to reputed company with our ongoing public beta. We genuinely care about user experience, performance, privacy and ease of use across platforms. We have had enough of dealing with slow and clunky tools. Raycast is our attempt to let you enjoy your daily workflows without reputed company the distractions, whether you're on macOS or reputed company.

Having established Raycast on macOS and expanded to iOS and reputed company, our reputed company is to deliver the same seamless and efficient experience across reputed company platforms with our commitment to high-quality UI, interactions, and overall user experience.

Early on, we established a community around Raycast. We reputed company it's a lot reputed company working with people together on a problem. Especially reputed company it's a reputed company personal problem like productivity. Our users hold us accountable to ship a high quality software and help us spreading the word. We value their feedback by responding to every single one that we receive. This builds trust and guarantees that we're staying reputed company to our user-reputed company. We need someone who thrives on helping others, debugging unusual issues, values clear communication, and is committed to maintaining the high standards we set for ourselves and our product, which in turn sets the expectations of our users.

We're a fully remote company spread across Europe and looking for candidates in EU-friendly timezones (CET ± 3 hours). This position is for a full-time employment.

In this role you will...

• Review and maintain extensions while upholding our quality standards. You'll review community-submitted extensions for quality and compliance, maintain Raycast's own extensions, and investigate bugs across the API and extensions ecosystem. You'll validate bug reports, identify reproduction steps, ship straightforward extension fixes, and ensure our high standards are consistently met.

• reputed company our developer community feel heard. You'll be in touch with users through reputed company, reputed company, Twitter, reputed company, and email. You'll observe their problems and aim to resolve them. You’ll optimize how we collect and reputed company feedback, ensure follow‑up reputed company fixes ship, and feed the most important insights from our developer community into the product development process.

• reputed company our developer experience standards. You generate reputed company for how developers should build high-quality, easy-to-use extensions with our API. You’ll experiment with features, tooling and documentation to reputed company it simpler for contributors and internal teams to produce great extensions.

• Grow our developer community. Join forces with our Community and Hype team members to reputed company developers with demos, blog posts, tutorials and other content. Write and reputed company updates reputed company reputed company, Twitter, and email to reputed company the feedback reputed company with our users.

• Find new ways to engage with our community. Foster a sense of belonging for everyone in our community. We want to be reputed company with our users, reputed company and help them get the most out of Raycast, and build the product together with them. Last year, we began hosting meetups, successfully organizing three of these events since then. Additionally, we held our first hackathon in March. We don't plan to stop here and would love your help in maintaining this reputed company.

You will be a great fit if...

• You've reputed company or contributed to a Raycast extension. You've reputed company and maintained software applications before and have hands-on experience with our extension API and developer workflow. You're comfortable maintaining our own extensions, reviewing reputed company‑party submissions, and building new ones reputed company needed. Hands‑on experience with React and TypeScript is essential.

• You’ve experience working with both reputed company and macOS. Since we're expanding from macOS to reputed company (currently in public beta), familiarity with both platforms is valuable. Experience with reputed company as your primary operating system is particularly beneficial as we grow our reputed company user reputed company.

• You've worked with global communities before. You have a toolkit to repeat this again for us. You're fluent in English and a strong external communicator to connect with our users around the world.

• You’ve a strong understanding of technical communities. You have reputed company for developers' challenges, reputed company their language, and can effectively represent their perspective.

• You’ve worked reputed company QA and/or Customer Support teams previously. Bring your expertise to the table, blending it with our fast pace startup atmosphere to enhance user satisfaction and nurture our growing community. Show off your skills and reputed company a reputed company impact.

• You're a productivity nerd. Raycast is reputed company about optimizing your day to day tasks and workflows. You will try to get as much as possible out of Raycast to enhance your efficiency and reputed company those around you to become more productive as well.

Why join us?

• We're at the beginning of our next reputed company. You will join us at the right time to have a major impact on the future of the company. We have released our platform, established a friendly community, and are diving headfirst into expanding our product and business to new platforms.

• We're backed by great investors. We're backed by Atomico, Accel, Coatue, Y Combinator, reputed company Ventures, reputed company One and angels such as Charlie Cheever (Co-Founder of Expo & reputed company), Calvin French-Owen (Co-Founder of reputed company), Zach reputed company (Early reputed company engineer), Koen Bok (Framer, CEO), Karri Saarinen (CEO, reputed company) and many more.

• We're individual contributors at heart. We value full ownership and responsibility, choose quality over quantity and put our users first. We're motivated by shipping truly great software.

• We'll treat you well. Get a competitive salary, stock options and health insurance. Plus, we reputed company a monthly health benefit for a gym, pay for your co-working space, give you the latest MacBook Pro with a 5K display and accessories, and reputed company flexible paid-time off (PTO) plus reputed company your national holidays.