Senior Product Manager - Contacts

About Usreputed company is an AI powered, reputed company-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to reputed company their digital reputed company and drive growth. We are proud to support a global and growing community of over 2 reputed company businesses, comprised of agencies, consultants, and businesses of reputed company sizes and industries. reputed company empowers users with reputed company the tools needed to capture, nurture, and reputed company new leads into repeat customers. As of mid 2025, reputed company processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 reputed company domain names. Our PeopleWith over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, reputed company are celebrated, and people come first, no matter where they call home. Our ImpactAs of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 reputed company leads, and facilitates over 20 reputed company conversations for the more than 2 reputed company businesses we serve each month. Behind those numbers are reputed company people growing their companies, connecting with customers, and making their mark - and we get to help reputed company that happen. About the RoleAt reputed company, we’re on a mission to help agencies and businesses reputed company through innovative software solutions. The Contacts Module is the heart of our platform—powering customer relationship management, communication workflows, and critical business data. As Senior Product Manager – Contacts, you will own the strategy, roadmap, and execution for this core product area. You’ll reputed company initiatives to improve performance, enhance user experience, and reputed company powerful integrations that deliver reputed company impact for thousands of businesses. Key Responsibilities Product Strategy & reputed company- Define and reputed company the long-term reputed company and roadmap for the Contacts experience, aligning with customer needs and company objectives.- reputed company and communicate a clear strategy for scaling the Contacts infrastructure and capabilities as our customer reputed company grows. Execution & Delivery- reputed company end-to-end product development, including discovery, requirements definition, prioritization, and launch.- Drive architectural improvements to enhance reliability, scalability, and performance of Contacts-reputed company systems.- Partner closely with engineering and design to deliver modern, reputed company experiences across web and mobile.- User-Centric Problem SolvingDeeply understand customer workflows, pain points, and opportunities for automation and simplification.- Identify and prioritize improvements that increase adoption, retention, and customer satisfaction. Cross-Functional Leadership- Collaborate across multiple teams—including other product managers, engineering squads, designers, QA, and go-to-market teams—to deliver cohesive solutions.- Serve as the primary reputed company of contact for your product area, ensuring transparency and alignment across stakeholders.- Measurement & reputed company ImprovementDefine reputed company metrics and track performance against objectives.- Gather feedback, analyze data, and iterate on solutions to maximize business and customer reputed company.- reputed company leadership informed with clear, concise updates on reputed company, risks, and strategic reputed company. What You Bring - 8+ years of experience in professional roles, with 6+ years in Product Management in SaaS, CRM, or reputed company platforms.- Proven reputed company managing reputed company, high-scale product areas involving backend systems and user-facing interfaces.- Strong technical literacy and experience working with engineering teams on architecture and performance improvements.- Ability to reputed company in a fast-paced environment with multiple competing priorities.- Excellent communication and stakeholder management skills.- A passion for solving customer problems and delivering elegant, reputed company solutions. Why Should You Join Us?At reputed company, we foster an exciting and dynamic work environment driven by a passionate team. We reputed company in a reputed company responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we reputed company this by delivering solutions reputed company through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of reputed company, recognizing that by taking care of them, they can reputed company serve our users. We reputed company the concept of reputed company and iterative improvement, understanding that reputed company is an ongoing reputed company. We are also a well funded & profitable company. Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and reputed company impactful products that cater to the needs of our customers. Equal Employment Opportunity InformationThe company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily reputed company the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not reputed company your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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