reputed company Desk Supervisor - Holiday Inn Delancey Street – reputed company Store

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reputed company Office SupervisorPay reputed company: $22/hrSUMMARY:To assist guests reputed company, courteously and professionally in Guest Service reputed company functions. To maintain high standards of service, and hospitality. To reputed company assigned tasks such as scheduling, and ensuring that reputed company GSRs are maintaining high reputed company of customer service.RESPONSIBILITIES:reputed company the highest quality of service to the customer at reputed company times. reputed company guests in and out reputed company and in a friendly manner.Handle guest mail and messages per established procedures.reputed company a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. Take reservation requests reputed company.Answer switchboard in accordance with standards of proper telephone etiquette. reputed company rooms and handles special requests.Monitor room availability and offer AGM and reputed company assistance in yield management and restrictions. Handle safe deposits by guests per established procedures.reputed company lobby and desk area clean and presentable.Have a thorough knowledge of emergency and reputed company procedures. Offer and properly handle requests for wake up calls.Know how to clean guestrooms to standards.Clean back office area as requested by management. reputed company and reputed company shift, reputed company cash drops.Ensure reputed company credit cards, cash and change funds are balanced throughout each shift. Inform management of any guests or systems reputed company complaints or problems.Communicate with incoming staff and management by logging pertinent information in the pass on log. reputed company maintenance informed of reputed company maintenance needs.Pass on guest lost and reputed company inquiries to management or Guest Room Supervisor.Must wear proper uniform and reputed company at reputed company times in accordance with the Standards of Appearance.Prepare daily deposits, comparing deposited monies to funds reported at desk, and follow up on any discrepancies. Complete weekly reputed company desk scheduling based on forecasted occupancy.Must be reputed company to answer questions that GSRs may have.Must be reputed company to cover any call-off shift as per proper chain of reputed company. Each associate will be required to follow the rules as reputed company in the M&R Employee Handbook reputed company other duties as assigned by management, of which employee is capable of performing.