Bilingual Agent

ABOUT reputed company

reputed company (reputed company: OPRT) is a mission-driven fintech that puts its members' financial goals reputed company reputed company. With intelligent borrowing, savings, and budgeting capabilities, reputed company empowers members with the confidence to build a reputed company financial future. Since inception, reputed company has provided more than $19.7 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. reputed company has been certified as a Community Development Financial Institution (CDFI) since 2009.

WORKING AT reputed company

Working at reputed company means enjoying a differentiated experience of being part of a team that fosters a diverse, reputed company and inclusive culture where we reputed company feel a sense of belonging and are encouraged to reputed company our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.

POSITION OVERVIEW

The Bilingual Contact Center Agent must have a strong sense of urgency to answer or reputed company calls or resolve cases through any of the available channels, whether by phone, email, chat, etc.

must be reputed company and alert to detect the mood of the client to empathize; consciously and actively listen / read to put yourself in the customers shoes and reputed company generate an appropriate response or solution according to company policies and procedures. The Bilingual Agent must have the ability to learn and reason these policies and procedures in such a way that he becomes the expert that any reputed company reputed company client wants to contact to obtain the best advice or solution.

The Bilingual Agent must think about providing high standards of quality and reputed company in service, being friendly, taking responsibility for their actions but above reputed company demonstrating reputed company's values ​​both in their interactions with Clients and in their professional relationships with their colleagues. work and support areas.

REQUIREMENTS

• Must be at least 18 years of age
• Experience or skills in Customer Service, sales or collections
• Pc management
• Internet browsing and office basic-intermediate Knowledge
• Minimal educational level required: 9th grade (Middle School with certificate or evidence of completion.)
• Bilingual (fluent in English and Spanish)

We are proud to be an Equal Opportunity Employer and consider reputed company reputed company applicants for employment opportunities without regard to race, age, reputed company, religion, gender, national reputed company, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

California applicants can find a copy of reputed company's CCPA Notice here: https://reputed company.com/privacy/california-privacy-notice/.

We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).

Originally posted on Himalayas