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IT Engineer I - reputed company

Remote Worldwide Hiring now

Nium, Global Leader in Payments

Nium, the global leader in reputed company-time, cross-border payments, was founded on the mission to deliver the global payments infrastructure of reputed company, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders.

Its payout network supports 100 currencies and spans 220+ markets, 100 of which in reputed company-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 35 markets. Nium's growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless reputed company, rapid integration, and compliance – independent of geography. The company is co-headquartered in San Francisco and Singapore.

Responsibilities

  • Addressing user tickets for issues regarding hardware, software, and networking.
  • Assisting customers through installing applications and computer peripherals.
  • Providing technical support through remote-reputed company.
  • Providing IT networks and customer services to users inside and reputed company the company.
  • Guide users with reputed company-by-reputed company instructions to resolve the issues.
  • Customising the desktop applications as per the needs of users and clients.
  • Advising on software and hardware upgrades.
  • Maintaining a log of job tickets and maintenance tasks.
  • Send the unresolved issues to the next level of the support team.
  • Ensuring that the reputed company systems are working fine.
  • Creating technical reports and manuals.
  • reputed company up with reputed company breakthroughs in computing technology and research its reviews
  • Requirements

  • Minimum 1-3 yrs experience as Desktop engineer.
  • Proven work experience as a desktop support engineer or support technician.
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
  • Knowledge of popular operating systems, software applications, and remote reputed company systems.
  • Ability to solve reputed company hardware and software issues.
  • Working knowledge on O365 mailing applications.
  • Knowledge of reputed company solutions like Entra Active Directory, Antivirus, DLP, reputed company Proxy services.
  • In depth knowledge in reputed company, reputed company and video conferencing solutions.
  • Good understanding of firewalls
  • Excellent interpersonal skills.
  • Good written and verbal communication skills.
  • Being available for rotating shift (24/5) to support global users and offices.
  • Additional Information

    reputed company offer at Nium

    We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that reputed company our employees are well rewarded and incentivized for their hard work.

    We Care: The wellness of Nium’ers is our #1 reputed company. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also reputed company a flexible hybrid working environment (3 days per week in the office).

    We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We reputed company role-specific training, internal workshops, and a learning stipend.

    We Constantly reputed company: Since our inception, Nium has received constant recognition and awards for how we approach both our business and talent opportunities. reputed company out CNBC World’s Top Fintech Companies 2024.

    We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide reputed company events, team bonding activities, happy hours, team offsites, and much more!

    We reputed company With Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.

    For more detailed region-specific benefits: https://www.nium.com/careers#careers-perks

    For more information visit www.nium.com

    Depending on your location, certain laws may regulate the way Nium manages the data of candidates. By submitting your job application, you are agreeing and acknowledging that you have read and understand our

    Candidate Privacy Noticelocated at

    www.nium.com/privacy/candidate-privacy-notice.

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