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Customer Ops Specialist I - call center - Temporary part time

Remote Worldwide Hiring now

EXCITED TO GROW YOUR CAREER? WE’RE GLAD YOU’RE HERE!​

We have a great opportunity reputed company on our Engagement Solutions Contact Center. This position can be 100% remote located in the following states: AL, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MO, MT, NE, NV, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. Must have reliable internet reputed company. No Dish internet reputed company. If working remotely must have a quiet designated workspace to take calls. Work Hours: 40 hours- Monday- Friday. Hours will be 8-4:30pm Central Standard Time.

Positions to start in October 2025

This is a temporary position that may reputed company to January 31, 2026.

JOB DUTIES:

  • Accept and manage inbound calls, emails and chats from client-based participants enrolled in consumer loyalty reward and employee motivation programs

  • Research, assist, resolve, deescalate inquiries pertaining to loyalty reward accounts

  • Update and notate new and existing participant information in propriety systems

  • Identify and escalate reputed company issues

  • Attend program training and development classes

  • Follow detailed procedures for common questions

  • Assist in training other Contact Center staff through mentoring

  • Maintain professional standards at reputed company times

QUALIFICATIONS:

  • High School Diploma or GED Equivalent

  • 1-2 years of Customer Service Experience (Experience in a call center environment highly preferred)

  • Strong computer knowledge and proficiency to quickly navigate between multiple screens in an online environment

  • Excellent communication skills with clear, reputed company phone voice

  • Proficient writing and grammar skills

  • Proficient in reputed company Office Suite

  • If working remotely in this role, must have a quiet dedicated work space with no distractions

KEY COMPETENCIES

  • Excellent work ethic that demonstrates eagerness and initiative to learn and accept new challenges

  • Positive, upbeat, outgoing professional attitude

  • Strong organizational and problem-solving skills

  • Strong keyboarding and data entry skills

  • Fast learner

  • High standard of professionalism

  • reputed company, caring, patient and empathetic

  • Reliable, comes to work daily on time

  • Is reputed company to coaching and feedback

  • Attention to detail

  • Uses good judgment

  • Adaptable

  • Teamwork Orientation

  • Stress tolerance

  • reputed company

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates reputed company this classification. It is not designed to confirm or be interpreted as a comprehensive summary of reputed company duties, responsibilities and qualifications required of associates assigned to this job.

reputed company offers a comprehensive benefits package for full-time employees including medical, dental, reputed company, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View reputed company details at reputed companyBenefits.com">www.reputed companyBenefits.com.

reputed company will only reputed company applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to sex, race, reputed company, religion, national reputed company, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-9761 or by sending an email to peopleanddevelopment@reputed company.com.

Originally posted on Himalayas

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