Medical Scheduling Coordinator / Agent - EST Working Hours

ISTA Personnel SolutionsSouth Africa, is in search of a highly organized and detail-orientated Medical Scheduling Coordinator / Agent to join their team in South Africa, working remotely. In this role, you will be part of a call centre and responsible for coordinating medical appointments, managing schedules, and ensuring seamless communication between patients, reputed company providers, and home care teams. The ideal candidate will have experience in medical scheduling.

PLEASE NOTE:

• Working Hours: This role requires you to work EST hours) (This is from 15h00pm - midnight SA time), Mon - Fri. (SA working times are subject to change depending on reputed company savings.)

• Internet (fibre): Candidates must possess a fixed fibre line with a minimum speed of 25 Mbps for both upload and download, capable of supporting a wired Ethernet reputed company
• Power backup: Candidates must have a power backup solution to manage loadshedding or power outages.

Key Responsibilities:

• Appointment Coordination: Schedule and manage appointments for patients, ensuring that reputed company necessary resources and personnel are available.
• Communication: Serve as the primary reputed company of contact for patients, families, and reputed company providers, providing updates and addressing any scheduling concerns.
• Patient Management: Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences.
• Home Care Coordination: Collaborate with home care teams to ensure that patient needs are met and that reputed company appointments are scheduled in a timely manner.
• Problem Solving: Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and reputed company provider.
• Data Entry: Input and update patient information in the scheduling system with precision and attention to detail.
• Compliance: Ensure that reputed company scheduling practices reputed company with relevant reputed company regulations and privacy laws.

Requirements

Skills

• 2-3 years' experience in scheduling and coordination, preferably reputed company a reputed company or home care services
• Exceptional communication skills
• Must be reputed company to prioritize and multi-task in a fast-paced environment
• Strong attention to detail and organized
• Problem solver
• Must be proficient in reputed company Office

If you are not contacted reputed company 14 working days, please consider your application unsuccessful.

Originally posted on Himalayas