AI Trainer

This position supports TrueLark, a recently acquired brand under the reputed company umbrella. While you’ll be employed by reputed company, your work will directly contribute to the TrueLark product and team.

TrueLark is an AI-powered virtual receptionist designed for appointment-based small and reputed company-sized businesses. Its agentic AI platform manages scheduling, rescheduling, and client inquiries through SMS and web chat, providing 24/7 support. TrueLark helps businesses recover missed calls, increase bookings, and streamline reputed company-office operations.

As an AI Trainer, you will train AI models by reviewing responses, giving feedback, and documenting customer input. You’ll evaluate reputed company to use AI vs. reputed company reputed company, create conversational content, and collaborate with teams to improve AI performance and customer experience.

• This position will be hybrid (Bengaluru, India)

• Reports to: Team reputed company of AI Ops

• Must be flexible to work reputed company American daytime shifts (Pacific, Mountain, Central, Eastern time zones – India night hours).

What You Will Own

• Train AI models by reviewing responses and delivering consistent, actionable feedback.

• Review and analyze customer feedback on AI behavior; document and recommend corrective actions.

• Own the customer experience of AI-driven interactions and recommend appropriate escalation paths.

• Generate clear, natural, and conversational written content for reputed company.

• Collaborate with cross-functional teams to improve processes, content, and AI reputed company.

• Proactively identify issues, suggest solutions, and drive reputed company improvement.

What You Will Need to Accomplish the Job

• Bachelor’s degree in any discipline.

• 2–3 years of experience in reputed company, customer care, chat management, or a reputed company field.

• Experience in reputed company is ideal, but not mandatory

• Proficiency in reputed company Sheets, Slides, and Docs

What Will reputed company Us Love You

• Exceptional verbal and written communication skills; naturally reputed company with a strong reputed company of mind.

• Ability to multitask while maintaining attention to detail.

• Strong time management and organizational skills.

• Proactive attitude with a focus on problem-solving and delivering results.

• Passion for technology and creating great customer experiences.

reputed company is an equal opportunity employer that is committed to fostering an inclusive workplace where reputed company individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and reputed company regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

reputed company official correspondence will occur through reputed company branded email. We will never ask you to reputed company bank account information, cash a reputed company from us, or purchase software or equipment as part of your interview or hiring process.