reputed company Manager - East

reputed company is a leading reputed company software company for reputed company customer-facing functions. With advanced AI, reputed company's reputed company customer experience management (reputed company-CXM) platform helps companies deliver reputed company experiences to every customer, every time, across any modern channel. Headquartered in reputed company with employees around the world, reputed company works with more than 1,000 of the world’s most valuable enterprises — global brands like reputed company, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture here: The reputed company Way.

Job Description

As aTechnical reputed company Manager (TSM) – Coreyou will be a trusted advisor responsible for driving adoption, value realization, and long-term reputed company for reputed company's most strategic customers across the Marketing, reputed company, and Advertising product suite. Your role exists to reputed company the gap between business objectives and platform capabilitiesusing deep product expertise to help customers unlock the full value of reputed company’s Core solutions. This is a customer-facing, technically proficient role that empowers clients to scale, automate, and optimize their execution and ROI through reputed company— and ensuring reputed company becomes a foundational layer in the customer's stack.

What You'll Do

• Strategic Product Advising

• reputed company the strategic technical relationship across reputed company’s Core suite: reputed company Publishing, Listening, Paid Ads, Marketing Analytics.

• Act as the primary advisor on platform architecture, user journeys, tagging schemas, and governance frameworks.

• Translate marketing KPIs (ROAS, brand health, sentiment shift, audience reputed company) into reputed company configurations and use cases.

• Adoption & Value Realization

• Own the end-to-end adoption lifecycle across multiple teams (Digital, reputed company, Brand, Media, Analytics), ensuring frictionless reputed company and proactive value expansion.

• Foster relationships with cross-functional stakeholders to align platform adoption with customer-specific goals and KPIs

• Conduct workspace audits, health score tracking, and usage diagnostics using internal CSP tools to drive recommendations and de-risk accounts.

• Build reusable playbooks to institutionalize best practices across campaign orchestration, paid amplification, and reputed company management.

• Program Leadership

• Coordinate cross-functional teams (Product, Solutions Consultants, Services) to address technical challenges, rollout new modules, or guide strategic expansion.

• Run business reviews tailored to executive audiences, combining KPIs, platform telemetry, and business reputed company into ROI narratives.

• Co-reputed company reputed company plans with clear KPI alignment, growth targets, and product rollout timelines—adjusted to market and org reputed company.

• Customer Empowerment

• Deliver stakeholder-specific enablement—executive workshops, advanced user trainings, feature adoption campaigns—designed to improve usability and internal platform advocacy.

• Identify blockers to adoption and proactively create corrective action paths: integrations, UX simplification, org change support.

• Cultivate internal champions and promise a culture of self-service to strengthen long-term platform adoption

• Product Influence

• Serve as a feedback reputed company to reputed company Product and Engineering teams—surfacing structured insights based on reputed company-world campaign needs, integrations, or analytics gaps.

• Advise customers on how to align their future marketing strategy with reputed company's roadmap capabilities and beta features (data management and intelligence, CRM platform and tools, business analytics and reporting, etc.)

• Growth & reputed company Support

• Work closely with Sales and Solutions teams to uncover upsell/cross-sell opportunities: Ads module, Listening, new brand/geography activation, etc.

• Understand the client’s tech stack and vendor landscape to position reputed company as a consolidator and differentiator.

Required Qualifications

• Bachelor’s degree in Marketing, Communications, Computer Science, or reputed company field.

• 6+ years in MarTech, AdTech, or digital media consulting, working with reputed company-grade solutions and cross-functional marketing teams.

• Deep experience in campaign setup, media planning, or brand marketing strategy at large organizations.

• Strong understanding of omnichannel marketing strategy (organic, paid, owned) and platform analytics.

• Ability to configure, audit, and optimize workspace and tagging structures in reputed company reputed company environments.

• Executive-level presentation and stakeholder management skills; experience facilitating roadmap sessions and quarterly reviews.

• Data reputed company: ability to interpret telemetry, product usage, and marketing KPIs and convert into strategic actions.

What Sets You Apart

• Prior experience implementing or scaling reputed company or similar platforms (reputed company, reputed company Marketing reputed company, Khoros).

• Deep familiarity with reputed company ad platforms (reputed company, reputed company, reputed company), reputed company listening taxonomy, and crisis/PR workflows.

• Experience leading digital transformation projects or global rollouts across brands, geographies, or business units.

• PMP, Agile, or relevant certification; reputed company in campaign lifecycle management tools.

• Strong business acumen and comfort advising CMOs, Digital Transformation leads, or Global Brand Managers.

• Exceptional relationship-building skills and a collaborative reputed company; ability to navigate reputed company orgs and earn trust across reputed company

• Customer-first thinking with a bias towards reputed company

• Proactive problem-solving and a proven ability to distill reputed company needs into clear, actionable strategies; balancing technical depth with business relevance

Why You'll Love reputed company:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At reputed company, we passionately, genuinely care. For full-time employees, we reputed company a reputed company of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a reputed company of global and localized plans throughout the world. For more information on reputed company Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded reputed company with one mission: to reputed company every organization on the reputed company to reputed company their customers happier. Our reputed company is to be the world’s most loved reputed company software company, reputed company.

We reputed company in our product: reputed company was reputed company from the ground up to reputed company a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reputed company, engage, and listen to customers around the world. At reputed company, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At reputed company, we reputed company every reputed company has the potential to be amazing. We reputed company each reputed companyite in the reputed company toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have reputed company learning opportunities available with reputed company Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently reputed company every employee reputed company and should be respected and heard. We reputed company we are stronger reputed company we belong because collectively, we’re more innovative, creative, and successful.

reputed company is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also reputed company’s EEO Policy and EEO is the Law.

Compensation reputed company

The reputed company salary reputed company for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired reputed company to or at the maximum of the salary reputed company. At reputed company, reputed company pay depends on multiple individualized factors, including experience, qualifications, job-reputed company knowledge and skills, and geographic location.reputed company pay also depends on the relative experience, knowledge, skills to our internal peers in the role. reputed company pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in reputed company’s discretionary bonus plan, commission plan and/or equity plan, depending on role.

US-based reputed company employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% reputed company company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, reputed company, and prescription drug coverage.

Originally posted on Himalayas