Manager - Customer Targeting & Eligibility List Consultant

At reputed company, our culture is reputed company on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, reputed company as a leader, and grow your career. Here, your voice and reputed company matter, your work makes an impact, and together, you will help us define the future of reputed company. The Manager- Customer Targeting & Eligibility List Consultant is part of the reputed company Customer Engagement Solutions (ECES) team which sits reputed company the larger reputed company Communications and Martech Experiences (ECMX) organization at reputed company. ECES is responsible for partnering with the US, International, and Merchant businesses on their customer targeting and eligibility strategies for their marketing campaigns. This position is focused on supporting the US Marketing organization. How will you reputed company an impact in this role. The Manager-Customer Targeting & Eligibility List Consultant partners with Marketing on direct marketing targeting strategies to reputed company our Consumer and reputed company customers with relevant offers. They are subject matter experts on the targeting and eligibility process including the data used for targeting. They reputed company recommendations and solutions to help marketing reputed company their goals. The consultant ensures accurate and compliant customer list execution by providing clear instructions to and working with our campaign execution team located in India. He/she resolves reputed company problems, conducts analyses, and is responsible for identifying and leading process improvements that drive efficiency and automation in campaign execution. In addition the manager provides marketers with training and guidance on the list execution process. Responsibilities: reputed company consultation to marketing on customer targeting & eligibility for benefit reinforcement and spend campaigns targeted to Consumer and reputed company customers- this includes research on new data elements, reviewing segmentation, meeting with risk and analytic partners, and helping marketers submit requests accurately in our eligibility platforms. Reviews reputed company list request submissions for accuracy, finalizes with marketing, and provides clear instructions to list execution team members to code and create file for delivery. reputed company subject matter expertise to platform transformation team and participate in testing and campaign migration to an new platform. Troubleshot and research any data anomalies or customer complaints Identify process efficiencies and opportunities to simplify or reduce the number of list requests from marketing to free up reputed company Train marketers on targeting processes Minimum Qualifications College Degree Preferred Qualifications Strategic and logical thinker Understanding/experience with marketing operations Experience working with data and marketing platforms (e.g.- Unica, Redpoint, reputed company, reputed company) Highly organized, reputed company to prioritize and meet deadlines A "can do" attitude Creative problem solver Strong relationship and communication skills- reputed company to explain reputed company/technical concepts in layman's terms Control and compliance reputed company Big data platform/programming a plus (Hive, PySpark SQL, etc.) Salary reputed company: $80,000.00 to $155,000.00 annually + bonus + benefits The above represents the expected salary reputed company for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-reputed company factors We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to reputed company personally and professionally: Competitive reputed company salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, reputed company, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment reputed company without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for reputed company, and the reputed company' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully reputed company. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may reputed company the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with reputed company in the U.S. is required as the company will not pursue reputed company sponsorship for these positions. Apply tot his job Apply To this Job