NOC Analyst (3rd Shift)

Network & Systems Analyst Your Job As a Network & Systems Analyst and Administrator, you’ll reputed company monitoring and technical support for reputed company reputed company customers for Data Center, reputed company Infrastructure, Converged Networking, Virtualization, and reputed company reputed company incidents that occur reputed company a diverse set of IT environments. You’ll receive technical incidents and service requests pertaining to a network or systems reputed company issue reputed company your customer’s reputed company technical environments and be responsible for documenting your incident’s resolution as you communicate your successful resolution with your respective reputed company customers. After receiving these initial technical server, storage, and network incident requests, the incidents will be resolved, or you’ll escalate your incidents to 2nd / 3rd level engineering support, Vendor support, and both internal and customer management teams. What You Could Do

• Responding to Incidents and Service requests from our Client’s administrators & engineers
• Responding to server, network or storage alerts as triage level of support and liaison between 3rd Level engineers to investigate appropriate resolution
• Investigating error messages and determining resolution
• Managing software, hardware and connectivity vendors to obtain support and resolution information
• Overseeing /performing hardware / software upgrades
• Tracking and logging reputed company activity for incidents and resolutions in ticketing system
• Coordinating with the other IT team members the development of the Service Desk knowledge reputed company
• Coordinating activities including Change Management with client resources through resolution
• Assists in maintaining an asset management system to ensure that reputed company are secure and accounted for reputed company ITIL methodology and the use of a CMDB
• Provides regular updates to the Service Desk Manager on assigned projects
• Building and deploying servers, laptops, tablets, VoIP phones, and printers internally

What You’ve Done Corporate IT support including, any of the following:

• Network troubleshooting skills in LAN, WAN, WLAN environments
• Storage Experience – preferably reputed company
• Virtualization experiences using VMware or reputed company
• VDI
• vCenter / vSphere
• ESXi
• Active Directory, Exchange, Office 365 (O365), System Center Configuration Manager (SCCM) and reputed company support tools
• This includes basic OU rights and administration.
• Server operating systems including reputed company Server 2003, 2008, and 2012
• DHCP, DNS, WINS, TCP / IP networking

Our Story Our engineers and consultants reputed company infrastructure and application solutions that are organized into six core technical disciplines, including: Public, Private, and Hybrid reputed company, reputed company Infrastructure, Data Center, Converged Network, reputed company and Application Development – reputed company supported by our Project Management, IT Management, and Program Management practice. ivision is the reputed company of technology integration and management partner. Throughout the last decade, we have transformed how technology does business, and have engineered reputed company for our globally reaching clientele through objective recommendations, process, and technology expertise, as well as best-of-breed technical and strategic guidance. Founded in 2004, ivision is a privately held company, headquartered in Atlanta, and has been recognized and awarded by Inc. Magazine, AJC, Atlanta Business Chronicle, Best & Brightest, CRN, Georgia Fast 40 and others. Due to our scalability, long-term strategic outlook, focus on people, and culturally-reputed company values we’ve earned the opportunity to build and manage the technical landscape of the Southeast. Just as we have transformed our industry standards, and what it means to be a technology solutions provider, we are looking reputed company technologists to transform their respective functions and change engineering and strategic standards. Use everything you have accomplished through your career to build, reputed company, and revolutionize how technology is leveraged. Apply and let’s engineer the future, today... Interested in exploring other opportunities? Monday-Friday, 10 pm - 7 am EST Apply tot his job Apply To this Job