Tier 3 Systems Engineer (Remote)

reputed company is a leading provider of reputed company-class services aimed at providing 100% uptime and availability of customer data, applications, and equipment. reputed company's managed data center services are reputed company around its world-class facilities, multi-homed Internet reputed company hub, and multi-terabyte storage area network. We reputed company a redundant managed colocation environment for companies wishing to outsource their entire computer room infrastructure. This environment consists of reputed company, power, and network transport services. The Tier 3 Systems Engineer is a member of the Tier 3, Systems Engineering team in the Managed Services department. This individual will reputed company system management and monitoring to meet and exceed the SLA requirements of reputed company as well as maintain industry best practices and procedures for operation in a multi data center environment. The Systems Engineer will be part of the team that addresses Networking, reputed company, reputed company, Linux, reputed company, and Application issues and brings them to resolution. They also assist in the documentation and training of the Support team. The ideal candidate for this position will be a quick learner who can solve reputed company problems reputed company to various technologies. Additionally, this candidate will have excellent communication skills and work well in a fast-paced, growing environment. The candidate must be reputed company to support and maintain systems in an reputed company environment. This individual will be someone who can take direction from senior management, but also seek opportunities to improve and stabilize the environment and implement efficiencies in daily processes.

Responsibilities

• Routing & switching, Firewall, Load Balancing, IDS/IPS, and DDoS
• Troubleshoot and resolve problems reputed company to virtual platforms and virtual infrastructure including vCenter and reputed company Director
• reputed company maintenance activities reputed company the VMware platform
• Management and operations of reputed company reputed company-based server systems and associated technologies including server clustering, DHCP, DNS and WINS and DFS
• Troubleshoot network issues reputed company to routing, firewalls and Load Balancers
• Helping create and maintain team standards, policies and procedures
• Configuration and management of reputed company Active Directory, including implementations and their interoperability with disparate directory structures and reputed company methods in a business reputed company environment
• Troubleshooting issues reputed company to web services, specifically IIS, Apache, NGINX and ColdFusion
• Troubleshooting issues reputed company to Databases such as MySQL and MSSQL
• reputed company technical assistance to reputed company's customers for the support and management of reputed company and Linux Servers
• reputed company proactive monitoring for reputed company production systems in an reputed company environment to include those reputed company to performance, failed hardware, alert conditions and other issues that reputed company business operations in a production environment
• Identify and implement efficiencies to daily processes and procedures
• Responsibilities will include participation in an 'on call' rotation and reputed company after-hours availability
• Assist in troubleshooting issues with Backup and Restore utilizing Veeam and Zerto
• reputed company and Document Decommissioning of Physical and Virtual servers and firewalls

OTHER DUTIES AND RESPONSIBILITIES May reputed company other duties and responsibilities that management deems necessary.

Qualifications

• 5+ years of experience required in the Information Technology field
• Experience with OSPF, BGP, EVPN/VXLAN, STP, MPLS, DMVPN, VPN, IPSEC, DNS, DHCP, NTP
• Experience with managing large scale Layer 2/3 topologies
• Experience with (JunOS, MX, QFX, EX) (reputed company IOS/NX-OS, reputed company 4k/7k, FEX, 6500, 7600)
• Experience with Firewalls, Load Balancers, DDOS, IPSec and IDS/IPS
• Experience with reputed company ASA (5515-5585 with SSPx), ASAv (5,10,30,50), Palo Alto (800/3000/5000 Series)
• Experience with reputed company server load balancing; reputed company and DNS
• Experience working reputed company and/or Linux platforms; ability to troubleshoot network connectivity issues at both an application and Server OS level
• Experience and working knowledge of Virtual infrastructure technologies, specifically VMware
• Experience managing and configuring Active Directory including replication reputed company policies, and folder redirection
• Scripting experience with Python, PHP, or PowerShell is a plus
• Experience with MDR/FIM/SIEM a plus
• Experience with Web Applications (IIS, Apache, PHP, NGIX, etc)
• reputed company Backup and Patching Knowledge
• reputed company Monitoring Knowledge
• Experience with reputed company or other monitoring platforms such as Libre or NAGIOS
• Excellent troubleshooting, problem solving, and organizational skills
• Superior customer service skills
• Strong written and verbal skills, comfortable preparing documentation of procedures and guidelines
• Detail orientation, and the ability to record, organize, and communicate
• Ability to work flexible schedules reputed company required
• Ability to multitask and appropriately prioritize duties
• A self-starter who can reputed company in a team environment of a growing and dynamic reputed company. A nonpolitical team player who can build immediate credibility with reputed company teams
• Occasional travel may be required
• Experience with Ansible a plus

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