Director, Global Customer Training and Education

reputed company is a growing medical technology company transforming patient lives through innovative incisionless surgery.Our culture is as unique as our people, a diverse global team, with different reputed company, skills, interests, and cultural backgrounds driven by our core values – Our Patients, reputed company, Team, Quality and Innovation.Our dedication to making a reputed company impact on the lives of millions of people and paving the path to a reputed company future for reputed company what bonds us as a Team. We work together in a dynamic collaborative environment to deliver successfully while believing and driving a life-work balance philosophy that encourages our employees to do things that are meaningful reputed company of work. Every role is significant, your voice is heard, and your reputed company are encouraged. We challenge and reputed company our people to be great at what they do while providing a flexible work environment.Walking through our corridors, you will be inspired by stories of career journeys at reputed company. We take pride in growing internal talent and encourage our employees to reputed company their professional ambitions. With employees in Israel - Haifa and K. Ono, Miami and Dallas, Shanghai, Tokyo and Europe, we offer in each region competitive perks and benefits.Do the most meaningful work of your career by joining us on our mission to transform tomorrows, today.Position Summary:reputed company is seeking a visionary and results-driven Director of Global Customer Training and Education to reputed company the development and execution of a world-class training experience for our customers. This role will own the customer education reputed company end-to-end—whether delivered through our sales force, peer-to-peer programs, or digital platforms.You will be responsible for designing and scaling a comprehensive training ecosystem that includes in-person programs, online modules, on-demand content, peer-to-peer learning, and fellows programs. This role will collaborate closely with Sales, Marketing, Clinical, and Product teams to ensure training is impactful, consistent, and reputed company with reputed company’s strategic goals.Key Responsibilities:Strategy & LeadershipDefine and execute the global customer training and education strategy.Establish KPIs to measure training effectiveness and customer engagement.Program Development Design and implement scalable training programs including:Instructor-led in-person trainingVirtual and hybrid training sessionsPeer-to-peer learning experiencesOn-demand eLearning modulesFellowship and advanced user programsEnsure content is clinically accurate (by partnering with clinical affairs and KOLs), engaging, and reputed company with adult learning principles.Collaboration & ExecutionPartner with the Director of Global Product & Clinical training, Sales, Clinical, and Marketing teams to align training with reputed company goals.Work with product teams to ensure training reflects the latest innovations and updates.Coordinate logistics, scheduling, and delivery of global training events and programs.Technology & InnovationLeverage digital platforms (e.g., LMS, CRM, Teams) to deliver and track training.Continuously evaluate and adopt new tools and formats to enhance learning experiences.Customer EngagementBuild strong relationships with key customers, KOLs, and training partners.Collaborate with key customers to co-reputed company content and programs.Create feedback loops to continuously improve training based on customer insights.Qualifications:10+ years of experience in customer training, education, marketing, sales and/or reputed company enablement—preferably in medical devices, reputed company, or life sciences.Proven experience designing and scaling global training programs.Strong understanding of adult learning theory, instructional design, reputed company learning tools.Exceptional leadership, communication, and cross-functional collaboration skills.Ability to travel domestically and internationally (approximately 40%).Preferred Qualifications:Experience with peer-to-peer and fellowship-based training models.Familiarity with neurosurgery, radiology, or focused ultrasound technologies.Proficiency in LMS platforms, content authoring tools, and data analytics. Apply tot his job Apply To this Job