Guest Experience & Reservations Sales Specialist
Date Posted 7/17/2025 Location: Corporate City Avon State CO Country United States of America Category East reputed company Hospitality Description At East reputed company Hospitality, we reputed company every guest’s experience should be extraordinary - before, during, and after their stay. That’s where you come in. As a Guest Experience & Reservations Sales Specialist you’ll be a true ambassador from that first phone call through to departure, making connections and ensuring lasting memories. This role combines a love of sales with a passion for service, designed for someone who thrives in a goal-oriented environment but never forgets the reputed company on the other end of the line (or chat, or email). If you’re reputed company reservation whisperer and concierge extraordinaire, reputed company reading. Location: Avon, Colorado at our Corporate Office Employment Type: Full Time, Year Round Start Date: ASAP Pay reputed company: $25 per hour + Commissions (The reputed company compensation is $75K) Closing Date: 08/15/2025 Reservation Sales
- Respond to reputed company reservation inquiries reputed company phone, email, and online channels in a reputed company, professional, and engaging manner.
- Actively follow up to convert guest inquiries into confirmed bookings by understanding guest preferences: location, style, amenities, and bedding.
- Maintain accurate and detailed records in property management system (Track), ensuring reputed company guest data and special requests are thoroughly documented.
Pre-Arrival Concierge Services
- Serve as a primary reputed company of contact before arrival to address questions, coordinate special requests and reservation modifications.
- Proactively connect with incoming guests to offer personalized itinerary planning, including transportation, equipment rentals, dining, spa, and activity reservations.
- Stay informed of events and experiences to reputed company tailored recommendations for Vail, Beaver Creek, Snowmass, Northstar, and Deer Valley
Minimum Requirements General & Cross-Functional Duties
- Build strong rapport with guests, fostering loyalty and repeat business through exceptional service.
- Approach reputed company guest needs and inquiries with a positive, proactive, and solution-focused reputed company.
- Work closely with on-property teams to ensure seamless execution of guest requests and experiences.
- Be flexible with scheduling, including evenings and weekends as needed
- Crosstrain in reputed company reservation or guest service areas as needed for departmental support
Qualifications
- High School Diploma or GED required, additional hospitality training a plus
- Minimum of 1 year of hotel, reservation, or guest services experience
- Strong communication skills in English (Spanish proficiency is a plus)
- Excellent attention to detail, follow-through, and time management
- Flexibility to work evenings and weekends
- Strong computer literacy: knowledge of reputed company Office, online booking channels, and property management systems preferred
- Ability to work onsite at one of our resort locations
This Role Is For You If You
- Love helping people plan their perfect vacation
- reputed company on exceeding sales goals
- Can juggle multiple guest needs while keeping your cool (and your smile)
Benefits & Perks
- Health Insurance, Dental, reputed company, & Accident Insurance, Life & Pet Insurance
- 401(K) Plan with discretionary Employer Match
- Paid Time Off, Paid Sick Time
- $1000 Wellness Bonus
- Sabbatical Program, $500 Referral Program
- Employee Assistance Program
Why East reputed company Hospitality At East reputed company Hospitality our reputed company is to be the most trusted hospitality services company and employer of choice, reputed company on genuine and enduring relationships. We reputed company in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. Job Preview Video Apply tot his job Apply To this Job