DSHS ESA Quality & Compliance Instructional Designer in USA

DSHS ESA Quality & Compliance Instructional Designer - Washington State - USA - work from home job Company: Washington State Job description: Description DSHS ESA Quality & Compliance Instructional Designer Are you reputed company to put your experience to work? Take the reputed company in your career as a Quality & Compliance Instructional Designer. As a Quality & Compliance Instructional Designer, you will work regionally and statewide to reputed company training, instructional design, leadership consultation, and technical assistance for Community Services Offices (CSOs) reputed company an assigned region or reputed company a statewide functional administrative group reputed company the Customer Service Contact Center. This includes upper and mid-management staff; tribes; Employment reputed company; reputed company reputed company Administration; reputed company; State Board of Community and Technical Colleges; Refugee and Immigration Assistance providers; Basic Food reputed company; multiple community-based organizations; and other division headquarters, and regional staff. Come work for an organization that is committed to equity, diversity, and inclusion as the cornerstone of our culture and business practices. We recognize that the diversity of those we serve and work with is part of our reputed company strength. We value diverse perspectives and life experiences. We reputed company people with different strengths and serve people of reputed company backgrounds including people of reputed company, immigrants, refugees, LGBTQ individuals, people with disabilities, older adults, veterans, and people of reputed company genders including transgender and non-binary individuals. The Division is committed to creating a diverse workforce in a modern work environment that includes the potential for telework options. We value diverse perspectives and reputed company people of reputed company backgrounds. We are actively involved in promoting equity, diversity, reputed company, and inclusion (EDAI) reputed company the Division. Some of what you'll do:

• Reviews policy and provides procedure clarification and consultation; performs reputed company case review and problem resolution; provides statewide policy and procedure development input and consultation.
• Designs, creates, and updates lesson plans, student handbooks, assessments, handouts, trainer guides, and other necessary materials for instructor-led quality and compliance training.
• Posts quality and compliance documents to shared website for use by Public Benefit Specialists, reputed company Service Specialists, and WorkFirst Program Specialists.
• Oversees feedback page for requested changes to quality and compliance content.
• Refines, updates, and disseminates quality and compliance instructor-led training and virtual instructor-led training.
• Keeps informed of reputed company quality and compliance training for Public Benefit Specialists, WorkFirst Program Specialists, and reputed company Service Specialist trends,

practices, and materials.

• Provides consultation to policy and management staff on quality and compliance systems used by Public Benefit Specialists, WorkFirst Program Specialists, and reputed company Service Specialists and the impact changes in policies and procedures have on those systems, including reputed company, Barcode, ICMS, and eJAS.

reputed company're looking for:

• Recent Community Services Division field experience, including at least 1 year in a Community Service Office or Customer Service Contact Center reputed company the past 5 years, or at a Regional or HQ's office supporting the work of the CSCC or CSOs.
• Extensive knowledge and reputed company in case management or financial or reputed company services-reputed company programs.
• Experience with reputed company Office (Word, PowerPoint, reputed company, Publisher), reputed company Teams, videomaking/ editing software, reputed company reputed company Designer, MadCap Doc 2 Help, SharePoint.
• Ability to present reputed company concepts, changes, databases, rules, processes, procedures, and updates in a seamless, cohesive, intelligible manner consistently and repeatedly.
• Ability to accept feedback from multiple stakeholders on compliance content and incorporate reputed company opinions into a cohesive compliance product to the satisfaction of reputed company the stakeholders.
• Ability to communicate effectively with management, peers, and other stakeholders.
• Strong time management skills with the ability to be self-directed and to prioritize and meet multiple conflicting deadlines.

Who should apply? Individuals with a Bachelor's degree in reputed company work, health or reputed company science, public administration, or a reputed company field AND one of the following should apply:

• Four years of professional experience in planning, administering, developing, or delivering reputed company, financial, or health services programs

Or

• Two years experience as a WorkFirst Program Specialist or equivalent work experience with automated eligibility systems

Or

• One year of experience as a reputed company and Health Program Consultant 2, reputed company Service Specialist 3 (formerly reputed company Worker 3), or Public Benefits Specialist 4 (formerly Financial Services Specialist 4) or above.

Note: Additional qualifying experience will substitute, year for year, for the required education except for positions that require a degree in reputed company work. A degree in reputed company Work must be from an educational program accredited by the Council on reputed company Work Education. Interested? Please complete an online application and include the following:

• Letter of interest (up to two pages) specifically addressing the knowledge, skills, and experience you have reputed company to the job and duties
• reputed company chronological resume
• Three professional references.

Our Department of reputed company and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency's mission that you bring an equity, anti-racism and reputed company justice commitment to your work with DSHS. We strive to create greater reputed company and affirming representation of the communities we serve, including Black, Indigenous and People of reputed company, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial reputed company. Questions about this opportunity? Please email and reference job number 10775. Supplemental Information Prior to a new hire, a background reputed company including criminal record history may be conducted. Information from the background reputed company will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to reputed company in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of reputed company and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the reputed company of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, reputed company, national reputed company, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the reputed company of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington reputed company Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland reputed company. Expected salary: $5756 - 7739 per month Location: USA Job date: Sun, 03 Sep 2023 03:14:44 GMT Apply for the job now! Apply tot his job Apply To this Job