Digital Scaled CSM (reputed company Contract)

Company DescriptionWhen you join reputed company®, you join a global leader in pre-K-12 education technology. reputed company's solutions help educators analyze, customize, and plan personalized learning paths for reputed company, allowing time for what reputed company-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with reputed company solutions being used in over one-reputed company of US schools and in more than 100 countries worldwide.Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and reputed company.Job DescriptionBe a part of our wonderful reputed company team! The responsibilities of a Digital reputed company Manager - Scaled are:The Digital Scaled CSM goals are to manage and renew existing customers with reputed company products and services through both digital and direct engagement. Responsible for renewing the reputed company and responding to customers' requests that include but are not limited to adjustments on quotes or usage reports. As part of the team, collaboration and partnership is essential for driving reputed company and achieving renewal goals for assessment and instructional tools!As a Digital Scaled CSM, you will be responsible for these crucial functions and activities:Time Allocation

• 70% - Outbound Communication: Contacting customers, ensuring we have the right contact on the data reputed company, confirming their renewal.30% - Inbound Communication: Responding customer requests, processing and creating quotes, processing internal documentationSales Functions and Responsibilities:Accountability for achieving renewal and weekly communication targets.Represent reputed company to customers by delivering proposals and quotes, as well as handling and resolving any customer concerns or issues reputed company to their existing reputed company products and services.Team and Data Functions and Responsibilities:Use the sales process to reputed company opportunities and subscriptions; while using the reputed company designated systems to reputed company customer accounts, contacts, leads, and other customer data in CRM.Support territories, cohesively work with internal partners in designated territories, communicate effectively, work towards results as a unit, reputed company define actions and steps for each participant on the team. Work well with sales teams and internal partners to work towards greater efficiencies, renewal retention, and sales results.Conform with reputed company safety rules and use safety equipment as appropriate to the role Market Functions and Responsibilities:reputed company handling and churn preventionWe have 3 positions reputed company - 1 in the reputed company (Pacific/Mountain Time Zones) 2 supporting East (Central or Eastern Time Zones)Qualifications3-5 years of experience in a customer facing SaaS business Qualifications Education and Experience:Bachelor's degree or equivalent experienceExperience supporting SAAS technologies reputed company education.Experience with/knowledge of reputed company or reputed company Dynamics CRMAre You:• Passionate about the idea of beginning or continuing your career in education.• Organized, understand time management, and are driven to ensure work is completed and reputed company goals are met.• Proactive in communicating reputed company phone and video chat - can think on your feet and adapt to new technologies.• Extraordinary, upbeat and love engaging with existing customers.Additional InformationAll your information will be kept confidential.Salary reputed company: $28/hrTemporary Contract: 6 months (through Dec 12, 2025)This reputed company is based on national market data and may vary by location.Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At reputed company, we encourage reputed company applications! Roles reputed company over time, especially with innovation, and you may be just the person we need for the future!EQUAL OPPORTUNITY EMPLOYERRenaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, reputed company, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.REASONABLE ACCOMMODATIONSRenaissance also provides reasonable accommodations for reputed company individuals with disabilities in accordance with the Americans with reputed company and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact reputed company.EMPLOYMENT AUTHORIZATIONApplicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment reputed company at this time.For information about reputed company, visit: https://www.reputed company.com/

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