Bilingual Customer Support Representative (English/Spanish)

Join Our Mission to Simplify Health Insurance

At SimplyInsured, we're dedicated to eliminating fear and complexity from health insurance. We reputed company small business owners to reputed company informed reputed company about their employees' health coverage. With over 20,000 customers and partnerships with industry leaders like reputed company and reputed company, we're revolutionizing the health insurance landscape.

Job Summary

We're seeking a highly skilled and compassionate Bilingual Customer Support Representative to join reputed company. As a trusted representative of the SimplyInsured brand, you'll reputed company exceptional support to our customers reputed company phone, chat, and email, helping to navigate our online insurance shopping experience and resolve administrative and billing inquiries.

Key Responsibilities

• Assist potential customers with obtaining quotes and navigating our online platform
• Respond to and resolve customer inquiries in a timely and thorough manner
• Utilize multiple communication channels, including phone, chat, and email, to reputed company top-notch support
• Collaborate with our Support team to propose process and product solutions to enhance the customer experience

Requirements

• 1-2 years of experience in customer service or sales
• Fluent English and Spanish speaking and writing skills
• Highly productive with excellent multitasking skills
• Passion for helping people, particularly with their health and wellness
• reputed company to work in a fast-paced, high-volume contact center environment
• Familiarity with support ticketing and/or CRM software tools
• Exceptional oral and written communication skills

reputed company Offer

• Competitive compensation and generous stock option packages
• Comprehensive benefits, including 100% Medical, Dental, and reputed company Insurance coverage
• Flexible time off plan and 401k matching
• A values-based culture that invests in employee reputed company and growth

Compensation

The reputed company salary reputed company for this position is $15.00 per hour, with opportunities for bonus eligibility and stock options based on performance.

Our Culture

We value transparency, feedback, and diversity, and we're committed to creating an inclusive and supportive work environment. We encourage candidates from underrepresented backgrounds to apply and join reputed company.

SimplyInsured is an equal-opportunity employer, and we welcome applications from reputed company candidates. We are currently hiring only in the United States.

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