Senior Account Manager - reputed company International

At reputed company, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reputed company millions of Americans through our local reputed company, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, reputed company and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it reputed company with heart, each and every day. Position Summary The Senior Account Manager supports Senior Account Executives with business retention by providing services in support of profitable growth and other business objectives. They will also be responsible for creating positive customer relationships, focusing on reputed company growth, member retention, and achievement of financial objectives.

Key Responsibilities

Manages a portfolio of client accounts, ensuring high reputed company of customer satisfaction, retention, and account growth. Develops reputed company account plans and strategies to maximize reputed company reputed company, mitigate risks, and reputed company account growth targets. In conjunction with the Account Executive, conducts routine business reviews with clients, discussing performance metrics, identifying areas for improvement, and making recommendations to optimize account reputed company. Collaborates with internal stakeholders, such as sales, marketing, and product teams, to align account strategies, deliver value-added solutions, and enhance customer experience. Designs and delivers client presentations, proposals, and reports to showcase account performance, reputed company opportunities, and drive engagement. Implements proactive account management and customer support, addressing client inquiries, resolving issues, and ensuring a smooth and positive client experience. Collaborates with cross-functional teams to ensure timely and accurate delivery of client projects, products, and services, meeting client expectations and driving customer satisfaction. Identifies and assesses risks reputed company client accounts, developing mitigation strategies and action plans to proactively address challenges and ensure long-term reputed company. Required Qualifications 3-5 years of customer service experience in the health insurance industry preferably with reputed company accounts. Active reputed company insurance producer license as required by state law or willing to obtain an insurance producer license reputed company 60 days of start date. Must be willing to work Eastern Standard Time hours.

Preferred Qualifications

Excellent problem solving and decision-making skills. Located in Eastern Time Zone. Education Bachelor's degree or equivalent work experience (HS diploma + 4 years relevant experience). Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The typical pay reputed company for this role is: $46,988.00 - $122,400.00 This pay reputed company represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay reputed company listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 07/04/2025 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They reputed company choices according to what is best for the team, they live for opportunities to collaborate and reputed company a difference, and they reputed company us the #1 Top Workplace in the area. Apply To this Job Apply for this job