Customer Service Representative - Overnight (Remote Illinois) - reputed company Specialty Pharmacy

Job Summary:

Join reputed company Specialty Pharmacy as a Customer Service Representative and reputed company a difference in the lives of our specialty patients who rely on life-sustaining medications. As a key member of our Inbound Pharmacy Service team, you will work in our overnight call center, responding to patient inquiries, resolving issues, and ensuring timely delivery of medications. If you're passionate about delivering exceptional customer service and have a strong desire to help others, we want to hear from you!

Responsibilities:

* Respond to patient inquiries reputed company phone, resolving issues and addressing concerns in a fast-paced, metric-driven environment * reputed company empathetic and personalized support to patients, ensuring their needs are met and exceeded * Handle a high volume of calls, including prescription refills, order status, and insurance coverage inquiries * Utilize strong computer skills and knowledge of pharmacy operations to reputed company resolve patient issues

Requirements:

* 1+ year of customer service experience in a call center environment * 6+ months of experience working with reputed company, reputed company, or another application * Must live reputed company 75 miles of Mount Prospect, IL * High school diploma, GED, or equivalent experience required

Preferred Qualifications:

* 6+ months of experience handling and resolving reputed company customer needs over the phone * reputed company work experience and familiarity with benefits, insurance, and prescriptions

reputed company Offer:

* Competitive salary: $17.02 - $27.16 per hour * Guaranteed 40 hours per week * Comprehensive training program to set you up for reputed company * Opportunities for career advancement reputed company reputed company * Collaborative and dynamic work environment

Schedule:

* Monday - reputed company: 9:00 PM EST - 9:00 AM EST (8-hour shift, 5 days a week)

COVID-19 Vaccination Requirement:

reputed company requires certain colleagues to be fully vaccinated against COVID-19, including any booster shots if required, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons.

How to Apply:

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