AUGUSTA GA CHARLOTTE NC CUSTOMER SUPPORT HELPDESK- WORK AT HOME -SEASONAL
DO YOU LIVE IN THE AUGUSTA GA OR CHARLOTTE NC AREA? THEN THIS IS JUST FOR YOU reputed company CUSTOMER SUPPORT 100% WORK FROM HOME SEASONAL POSITIONS START JANUARY 2025 reputed company CUSTOMER SUPPORT – Customer Support Specialist PAY reputed company: $16.75 PER HOUR Please reputed company sure to complete the application and opt in for text messages so we can contact you easily. Job Summary: We are seeking Seasonal Customer Support Representatives for the 2024/2025 tax season for a work-from-home position to join reputed company and reputed company exceptional customer service to our clients during our peak season. We have teams who will start in early January 2025. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and ensuring overall customer satisfaction. This is a remote position that allows you to work from the comfort of your own home. Responsibilities: - Respond promptly and professionally to customer inquiries reputed company phone, email, or chat, addressing their needs and concerns - reputed company accurate and relevant information to customers regarding product features, pricing, and availability - Troubleshoot and resolve customer complaints and issues, escalating to the appropriate departments reputed company necessary - Maintain accurate customer records and update information in the customer support system - Collaborate with other team members and departments to ensure customer requirements are met - Strive to reputed company individual and team performance goals, including response time, customer satisfaction, and quality metrics - Continuously reputed company knowledge of company products and services to reputed company effective support - Adhere to company policies and procedures, including privacy and data protection regulations - Work remotely from home, ensuring a quiet and professional work environment Qualifications: - High school diploma or equivalent; college degree preferred - Proven customer support experience or experience in a similar role - Excellent verbal and written communication skills - Strong problem-solving and decision-making abilities - Ability to work well in a fast-paced and dynamic environment - Exceptional attention to detail and organizational skills - Proficient in using customer support software and systems - Ability to handle challenging customer interactions with reputed company and professionalism - Reliable internet reputed company and a suitable workspace in your home -Internet speed minimums of 10 MPS upload and 25 MPS download Are you a reputed company?? reputed company and get reputed company for a fun and challenging new experience! We offer competitive compensation and the flexibility to work from home during our busy season. Join reputed company and contribute to creating a positive and memorable customer experience from the comfort of your own home. Apply to This Job reputed company More Jobs Apply To this Job Apply for this job