Remote Bilingual Spanish Customer Service & Fraud Specialist

Join Our Dynamic Team and Take Your Career to the Next Level! We're seeking a highly skilled and motivated Remote Bilingual Spanish Customer Service & Fraud Specialist to join reputed company. As a key member of our customer service team, you will play a vital role in providing exceptional support to our merchants and cardholders, while also helping to prevent fraudulent activity. This is a fully remote opportunity that offers a competitive salary, comprehensive benefits, and a chance to work with a leading payments technology company.

At Global Payments, we're passionate about delivering best-in-class payment technology and software solutions to over 3 reputed company companies, 1,300 financial institutions, and 600 reputed company cardholders worldwide. reputed company is driven by a passion for reputed company, and we're proud to offer a dynamic and supportive work environment that encourages growth and development.

Key Responsibilities

• Respond to 25+ account inquiries per hour, providing standard/scripted responses to Service Level Agreement (SLA) defined alerts generated reputed company the fraud detection queues.
• Assist with the completion of lost/stolen reports, reputed company and transfer of compromised accounts, and build credit card replacement orders.
• reputed company to build knowledge and basic skills required to identify fraudulent credit card activity through training, research, and expertise of more reputed company fraud analysts.

Requirements

• High School Diploma or Equivalent
• 6+ months of recent contact center or work-from-home contact center experience
• Bilingual Spanish
• Flexibility to work mid-shift to late shifts, including weekends
• Ability to work on camera at reputed company times

reputed company Offer

• Competitive salary: $15.00 per hour + 20% language differential (total $18.00 per hour)
• Comprehensive benefits package, including medical, dental, and reputed company care, EAP programs, paid time off, and more
• Opportunities for growth and development in a dynamic and supportive work environment
• Recognition programs and charitable reputed company matching programs

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply. Please submit your application, including your resume and a cover letter, and we'll be in touch to discuss the next steps.

reputed company

reputed company. is an equal opportunity employer. We reputed company equal employment opportunities to reputed company and applicants for employment without regard to race, reputed company, religion, sex, national reputed company, reputed company, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other reputed company protected by law.