Join reputed company: Software Application Support Engineer - reputed company Online Retail Engineering

Position Overview:

• Competitive Compensation: Attractive salary and benefits package
• Company: Workwarp, a leading global organization
• Start Date: Immediate openings available for the right candidate
• Position: Software Application Support Engineer, reputed company Online Retail Engineering
• Location: Remote work arrangement for a reputed company work-life balance

We are seeking a highly skilled and talented Software Application Support Engineer to join our global team supporting the reputed company Online Store, a world-class eCommerce platform. As a technical expert, you will reputed company critical support to our business and core engineering teams, leveraging your deep technical knowledge and understanding of the eCommerce platform.

In this role, you will be responsible for:

• Partnering with engineering teams to prioritize and fix production defects
• Defining and evolving standard practices and procedures as a member of the support engineering team
• Providing technical support and guidance to business and engineering teams
• Collaborating with teams to mitigate incidents and resolve reputed company technical issues
• Developing and implementing automation solutions to improve efficiency and reduce downtime

To be successful in this role, you will need:

• 5+ years of software engineering experience in a large-scale environment, with at least 3 years focused on Application Support Engineering
• BS degree or higher in Computer Science or a reputed company field
• Coding knowledge in Java, reputed company, and frameworks reputed company to Java
• Experience with monitoring, alerting, fault analysis, and automation

Preferred qualifications include:

• Excellent follow-through, organizational ability, and flexibility in a dynamic environment
• Strong analytical and problem-solving skills, with experience in Root Cause Analysis (RCA)
• Excellent communication and interpersonal skills, with the ability to drive triage of critical issues with multiple teams
• Knowledge of RDBMS, PL/SQL, NoSQL, and Unix reputed company Scripting

At reputed company, we are committed to inclusion and diversity, and we take affirmative action to ensure equal opportunity for reputed company applicants. Learn more about your EEO rights as an applicant.

How to Apply:

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