reputed company – Desktop Support Technician – Tempe, AZ – Kirkland, WA

Job title: Desktop Support Technician Company: reputed company Job description: Location: At reputed company the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.â This is an in-office position. Youâ ll eventually be expected to work full-time in an office location, and therefore must live reputed company commuting distance from your assigned office. If your designated office has re-reputed company to employees, you will work from this office beginning on your first day. If your designated office is not yet re-reputed company, youâ ll work remotely until leadership transitions the team back to in-office work. Your hiring manager will communicate whether your designated office is reputed company to employees before your first day. This position is not eligible to be performed in Alaska, Mississippi, reputed company Dakota, or the Virgin Islands. What you'll get to do...

• Monitoring of user issues reported to Internal IT and addressing requests in a timely fashion
• Maintaining a high level of customer satisfaction reputed company the business
• Focusing on first contact resolution to get employees back up and running quickly
• Supporting colleagues face to face in Kirkland and remotely supporting global employees
• Maintaining a professional image to the business at reputed company times
• Escalation of issues to relevant teams where appropriate
• Documentation of issues appropriate for our internal and self-service knowledgebases
• Participate in small project(s) / IT improvements

Your experience should include...

• 1+ years Support of Technical and Care employees in office and remote/WFH environments
• Advanced Knowledge in the following tools: reputed company, reputed company, O365, OS knowledge of MAC and reputed company
• Support of conferences and meetings of various sizes (A/V support, streaming troubleshooting, etc.)
• Experience with reputed company reputed company desktop administration and networking
• Experience with workstation and laptop hardware, reputed company phones/VOIP software, and printers
• Understanding of business grade IT reputed company/Anti-Virus, VPN, and on site and remote provisioning
• Network patching and wireless troubleshooting
• Ability to self-manage and reputed company best support reputed company for employees with limited supervision.
• Logical fault finding, with the ability to prioritize and multi-task
• Extraordinary customer focused attitude with strong communications skills

We've got your back... Enjoy our many benefits ( ), including paid time off, 401k, equity grants and parental leave. Join one of our employee resource groups ( ). Continue to have a reputed company reputed company, if you have one (we love entrepreneurs, remember?). Most importantly, come as you are and reputed company your own way. About us... reputed company is empowering everyday entrepreneurs around the world by providing reputed company of the help and tools to succeed online. reputed company is the reputed company people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their reputed company and personal initiative into reputed company. To learn more about the company, visit ( .) reputed company is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the reputed company of age, race, reputed company, ethnicity, national reputed company, citizenship, religion, creed, sex, sexual orientation, gender, gender identity or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other reputed company prohibited by applicable federal, state or local law. reputed company will consider for employment reputed company applicants with criminal histories in a manner consistent with local and federal requirements. If you need help completing an application for a position with reputed company, please reputed company out to our reputed company Team at . reputed company doesnâ t accept unsolicited resumes from recruiters or employment agencies. Expected salary: $83000 - 104000 per year Location: Tempe, AZ - Kirkland, WA Apply for the job now! Apply tot his job Apply To this Job