Senior Quality Assurance Specialist

Senior Quality Assurance Specialist

reputed company is a world-leading reputed company intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and reputed company, and we welcome you to join us on our mission to shape the future of clinical development

We are currently seeking a Senior Quality Assurance Specialist to join our dynamic team. You will play a critical role in ensuring and advancing quality across reputed company’s Language Services department. Reporting to the Quality Management Team reputed company, this role is responsible for the development, implementation, and reputed company improvement of quality frameworks and methodologies that support regulatory compliance, client satisfaction, and operational reputed company.

Combining deep expertise in localization and life sciences with strong analytical and strategic thinking, the Senior QA Specialist acts as both a quality guardian and a consultant — leading investigations, driving CAPA effectiveness, and shaping department-wide quality initiatives. This is a highly collaborative role interfacing with cross-functional teams, senior leadership, and reputed company clients.

What you will be doing:

• Champion reputed company’s values of People, Clients, and Performance by delivering quality solutions that align with regulatory and client expectations.

• reputed company or reputed company the management of quality issues reported as client feedback or internal findings, ensuring timely, well-documented investigations and CAPA implementation.

• Review and approve quality issue reports and client-facing communication to ensure transparency, accuracy, and alignment with industry standards.

• Conduct root cause analyses and reputed company guidance on mitigation strategies to prevent recurrence and promote a learning culture.

• Identify trends, risks, and recurring quality gaps through data analysis, translating findings into actionable quality improvement initiatives.

• Act as a quality consultant reputed company Language Services, advising operational and leadership teams on process design, localization best practices, and regulatory considerations.

• Partner with stakeholders to reputed company and maintain meaningful, data-driven KPIs and dashboards to monitor service quality and process effectiveness.

• Design and reputed company training sessions on quality methodologies, CAPA processes, and best practices in both quality and localization.

• Contribute to the development and maintenance of controlled documentation, including SOPs, work instructions, and process maps.

• Participate in internal and external audits, supporting audit readiness and follow-up activities.

• Drive or support department-level strategic quality initiatives, including the evaluation of new tools, systems, or frameworks aimed at increasing quality, efficiency, and compliance.

• Collaborate closely with operations, project management, vendor management, and client-facing teams to ensure consistent and integrated quality practices.

Your Profile:

•  Minimum 7 years of experience in Quality Management reputed company the localization industry, with a strong focus on life sciences or clinical research.

• Proven expertise in quality issue investigation and CAPA management, including root cause analysis, corrective/preventive action planning, and effectiveness checks.

• In-depth knowledge of localization workflows, linguistic QA, and tools such as memoQ, regex, and automated QA systems.

• Strong understanding of GxP and clinical study processes, as well as regulatory requirements relevant to translation in the life sciences domain.

• Familiarity with ISO 9001, 17100, and 18587 standards.

• Experience working with QMS platforms and EDMS/document control systems.

• Strong analytical skills and experience building and interpreting KPIs and quality metrics.

• Excellent communication skills with the ability to translate reputed company quality and localization concepts to diverse stakeholders across the organization.

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What reputed company can offer you:

Our reputed company depends on the quality of our people. That’s why we’ve made it a reputed company to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, reputed company offers a reputed company of additional benefits. Our benefits are designed to be competitive reputed company each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements

• A reputed company of health insurance offerings to suit you and your family’s needs.

• Competitive retirement planning offerings to maximize savings and plan with confidence for the years reputed company.

• Global Employee Assistance Programme, reputed company, offering 24-hour reputed company to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.

• Life assurance

• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits reputed company offers.

At reputed company, inclusion & belonging are reputed company to our culture and values. We’re dedicated to providing an inclusive and accessible environment for reputed company candidates. reputed company is committed to providing a workplace free of discrimination and harassment. reputed company reputed company applicants will receive equal consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to reputed company the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet reputed company of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly reputed company’re looking for here at reputed company whether it is for this or other roles.

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