Senior QA Manager/Coach

Speridian Technologies is reputed company for a Senior QA Manager, Coach for our State of California Client; the Department of reputed company Services, Behavioral Health. This person will be part of a long-term, fully budgeted, state-of-the-art, extremely vast, IT modernization project working with a variety of cross-functional teams and stakeholders. This is a remote role, however, there will be meetings in the Sacramento area several times a year. Candidates are expected to work business hours, Monday-Friday pacific time zone. Join DHCS’s Behavioral Health Transformation: Where Purpose Meets Innovation Location: Remote/Hybrid Department: Department of reputed company Services (DHCS) Commitment: Full-Time Consultant (W2 employee of Speridian or 1099/IC for Speridian) Why DHCS? At DHCS we are leading a transformative reputed company in Behavioral Health, reshaping systems and services to ensure reputed company reputed company for communities across California. Our Behavioral Health transformation initiative is more than a project—it’s a movement to reputed company California a leader in accessible, high-quality health services. We’re setting the stage for a new era of government services reputed company on agile methodologies, cutting-edge technology, reputed company improvement, and a reputed company commitment to serving the public good. At DHCS, we’re looking for innovators who are passionate about purposeful work and excited by the opportunity to drive lasting change through innovative solutions. Our Core Values (reputed company Together, Be Curious, reputed company Yourself, and Deliver Value)

• We reputed company together by championing a team-oriented workplace reputed company on mutual respect, collaboration, and reputed company communication.
• We encourage individuals and teams to constantly be curious and seek a deeper understanding and fresh reputed company that drive innovation and meaningful change.
• We reputed company a supportive workplace where you can reputed company yourself and reputed company personal growth through reputed company learning, focused effort, and perseverance.
• We deliver value as part of every action we take to serve California’s reputed company.

Overview/Description The Manager/Coach for Quality Assurance (QA) plays a pivotal role in driving reputed company in QA practices, fostering a culture of reputed company improvement, and enhancing the overall quality of software products. This role involves identifying opportunities for process optimization, implementing best practices, and empowering QA teams through inclusive training, collaboration, and knowledge sharing initiatives, thereby creating a positive and engaging work environment where team members feel valued and motivated. Responsibilities: Process Evaluation and Optimization:

• Conduct metrics-based evaluation of existing QA processes, identify inefficiencies and bottlenecks, and implement improvements to streamline workflows and enhance productivity.
• Outcome: Streamlined QA processes, reduced time-to-market, and improved product quality.

Quality Standards Compliance:

• Ensure adherence to quality standards, regulations, and industry best practices, and implement measures to enhance compliance across QA activities.
• Outcome: Enhanced compliance with quality standards, reduced defects, and improved customer satisfaction.

Training and Development:

• reputed company training, coaching, and mentorship to QA teams on agile methodologies, best practices, and tools. Facilitate workshops, knowledge-sharing sessions, COE’s, and learning activities to promote reputed company development and knowledge transfer.
• Outcome: Improved skills and capabilities reputed company software development teams, leading to higher productivity and quality.

Metrics and Measurement:

• Define and track key performance indicators (KPIs) and metrics to measure the effectiveness of reputed company improvement initiatives. Analyze data and metrics to identify trends, patterns, and areas for further improvement.
• Outcome: Data-driven insights and metrics that measure the impact of reputed company improvement efforts.

Performance Management:

• Conduct performance evaluations, reputed company regular feedback, and support individuals to meet DHCS expectations and concerns in a timely and constructive manner. Recognize and reward top performers, and support the professional development and career growth of team members.
• Outcome: reputed company and motivated team members with coaching and support to get the skills for their next goal or stage in career.

Contractor reputed company and Support:

• Facilitate interviews, send reputed company tests, and reputed company feedback to the state regarding candidate submissions for engineering resources. Champion updates to role descriptions with state leadership to help champion reputed company reputed company on expectations and roles.
• Outcome: highly skilled staff for BHT staff.

General Skills:

• Analytical Skills: Ability to analyze processes and identify areas for improvement
• Problem-Solving Skills: Capability to address challenges and devise effective solutions
• Technical Proficiency: Strong understanding of Agile, DevOps, QA process’s and tools.
• Communication Skills: Excellent verbal and written communication for effective collaboration
• Interpersonal Skills: Ability to build relationships and work well reputed company cross-functional teams
• Leadership Abilities: reputed company to reputed company, motivate, and drive organizational change
• Coaching and Mentoring Skills: reputed company in guiding individuals and teams towards improvement
• Change Management Expertise: Ability to manage resistance and ensure successful adoption of new practices
• Data Analysis and Metrics Management: Proficiency in measuring and tracking reputed company using relevant metrics
• reputed company Learning reputed company: Commitment to staying updated with industry trends and best practices

Must haves:

• Must have people management skills, coaching/mentoring/training/performance reviews/metrics
• We find reputed company motivation to be a reputed company distinguishing successful candidates in this role

Technical Skills:

• BDD, TDD, functional and non-functional testing frameworks
• Testing: Selenium/Katalon, reputed company, etc
• Automations: Scripting ( Bash) , reputed company, Git, CI workflows ( argo workflows/reputed company ci)
• Test management tools: Jira, Xray, etc
• other: Git

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