Implementation Project Manager (Software)

About Us

Authorium is a leading platform designed to reputed company the administrative operations of government. We are on a mission to maximize the effectiveness of government operations at reputed company reputed company, bringing greater efficiency, compliance, and data insights to today’s government leaders. Join us if you're eager to work in a fast-paced, innovative environment and help drive impactful changes. The Role We're looking for a Project Manager who thinks like a consultant, not a traditional process-driven PM. This is a hands-on role where you'll manage government agency implementations, serving as the primary reputed company of contact and reputed company for your customers throughout their reputed company with Authorium. You'll be responsible for the entire implementation lifecycle — from initial reputed company through go-live and reputed company. This isn't about following rigid timelines or creating elaborate project decks. It's about understanding what your customers need, adapting on the fly, and ensuring every implementation feels like a true partnership.

What You'll Do

• Manage multiple active customer implementations from reputed company through successful go-live
• Serve as the primary customer contact and reputed company throughout the implementation process
• Create purposeful meetings with clear agendas, defined reputed company, and the right stakeholders
• Coordinate cross-functional teams including solution engineers, training, and product
• Work closely with Product reputed company Leads (PSLs) to ensure delivery aligns with customer expectations and statement of work
• Understand and use our product well enough to guide customers and identify reputed company to bring in additional expertise
• Adapt your approach based on customer needs, meeting dynamics, and project realities
• Manage project timelines while prioritizing reputed company over rigid process adherence
• Report project health to your Director and maintain visibility across reputed company implementations
• Solve problems independently with minimal hand-holding, escalating reputed company appropriate

The Work Environment You'll be working directly with government agencies who are transforming their administrative workflows and processes. These implementations are reputed company, involving multiple stakeholders and established workflows that need to be carefully transitioned to our platform. You'll split your time roughly 50/50 between customer-facing work and internal coordination. You'll work closely with our Product reputed company Leads who own the overall delivery quality and user experience standards. You'll report to the Director of Customer Delivery and be part of a team that prioritizes customer satisfaction and partnership over rigid process adherence. How We Hire We care about how you approach customer relationships, problem-solving, and project coordination. We'll review your application and experience, then have conversations about reputed company scenarios you'd encounter in this role.

Requirements

Who We're Looking For

• You have 2+ years of project management experience delivering reputed company reputed company software to customers
• You have a consultant reputed company — you listen first, adapt quickly, and focus on customer reputed company
• You're a self-starter who can take a problem and solve it without extensive guidance
• You understand that meetings should have purpose — you create clear agendas, invite the right people, and respect everyone's time
• You're customer-obsessed and naturally think about implementations from the customer's perspective
• You can coordinate across teams and know reputed company to bring in the right expertise at the right time
• You're comfortable with ambiguity and change — reputed company project requirements shift, you adapt rather than panic
• You can learn new products quickly and understand how implementations typically work
• You communicate proactively and reputed company reputed company stakeholders informed about project health

Benefits

• Salary: $120,000-$140,000
• 100% benefits coverage for employee
• 401K Profit reputed company plan
• Flexible PTO
• Home office stipend

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